Associate Director of Clinical Services (Operations

Contract: Fixed-term contract for 12 months (with the possibility of extension for a further 12 months).

Location: Manchester (North West Centre) or Glasgow (Scotland Centre) with the possibility to work from home on some days; with regular travel between the Northwest and Scotland centres and occasional travel elsewhere in the UK.

Salary: £37,085 - £43,019 per annum for 17.5 hours (FTE £74,171– £86,038 per annum). The starting salary for the role is £37,085 per annum, with an opportunity to progress up the scale over time.

Expected date of interviews: Week Commencing 7th September 2026.

Freedom from Torture has an exciting opportunity for an Associate Director of Clinical Services (Clinical Operations) to join our team. This role will provide strategic and operational leadership across our Northwest and Scotland clinical services, while supporting quality improvement and the delivery of safe, effective and high-quality rehabilitation services for survivors of torture. The role will require regular travel between our Northwest and Scotland centres and occasional travel elsewhere in the UK as required.

About us: Freedom from Torture is an established charity that has been supporting survivors of torture for over 35 years and has a dedicated donor base. We are committed to providing high-quality, evidence-based interventions for people who have survived torture. We provide therapies to improve physical and mental health, medically document torture, and offer legal and welfare support. Our clinical model has been co-designed with survivors of torture and includes a range of interventions, including trauma-focused therapy, psychotherapy, family and couple systemic psychotherapy, group work, pain management and health assessment. In addition to our treatment services, we expose torture globally, campaign for the rights of survivors and work to hold torturing states to account. We use evidence from our services and survivor voices to influence national and international change, placing survivors at the centre of everything we do. Our current strategy seeks to increase access to rehabilitation services for survivors of torture, strengthen our clinical excellence through research, and explore innovative models of service delivery that enable us to reach more people in need. This includes piloting new approaches to service delivery and developing partnerships that help sustain and expand our impact. We undertake our work under our four core values of Hope, Compassion, Empowerment and Resolve. This is an exciting time to join Freedom from Torture and make a meaningful contribution to our future development.

We offer an active CPD programme to clinical staff, including opportunities to train in EMDR and NET. We offer a competitive package, with a generous 30-day annual leave entitlement (pro rata), 6% employer pension contribution, and flexible and hybrid working arrangements.

About the role: This is a key leadership role within Freedom from Torture and reports to the National Director of Clinical Services, deputising when required. The role complements another Associate Director role who is currently re-deployed part time on another project. The role has a particular focus on clinical operations, quality improvement and service development within our Northwest and Scotland centres. The role will have a strong focus on ensuring safe and effective clinical operations, including oversight of clinical governance, clinical risk management, safeguarding, health and safety, quality assurance and audit activity. An important aspect of the role will be supporting innovation and growth, including developing external partnerships, contributing to the piloting of new service models in Scotland, and working with colleagues in fundraising to identify grant, commissioning and partnership opportunities that support the sustainability of clinical services. The role works closely with colleagues across clinical services, survivor empowerment, fundraising and organisational leadership to ensure effective collaboration and delivery of organisational objectives.

About you: The successful candidate will want to make a real difference through your clinical leadership by working for an organisation committed to justice, empowerment and high-quality service provision for survivors of torture. Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced DBS/PVG disclosure, including Adult and Child Barred Lists checks, as well as a full employment history and up-to-date employment references. Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We reserve the right to close the vacancy early if we receive a high volume of applications.