Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate a dynamic Telesales team to achieve sales targets.
- Company: Join LilaConnect, a vibrant company focused on growth and teamwork.
- Benefits: Competitive pay with commission opportunities and professional development.
- Why this job: Make a real impact by coaching and developing a passionate sales team.
- Qualifications: Experience in sales leadership and a knack for motivating others.
- Other info: Temporary role with potential for growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
TEMP ROLE - 3-6 months
Main Duties:
- Interact with and motivate the Telesales team.
- Operate call coaching, call listening, second voice closing and sales training.
- Monitor productivity levels of Desk Sales / Telesales team, reporting daily to the Sales Manager any areas for improvement.
- Provide reports on coaching of staff on a daily, weekly, and monthly basis on metrics defined by Sales Operations.
- Manage lunch & break rota to maintain cover across core business hours 09:00-17:30 Mon-Fri - liaising with Sales Manager to manage FTE resources, holiday cover and phone coverage.
- Maintain individual performance files for each Telesales agent with weekly reports on areas of concern, areas of excellence, additional coaching areas, attitude and standards.
- Assist Sales Manager to develop and execute sales booster days on a monthly basis to drive take-up and meet & exceed stated targets.
- Work alongside the Sales Manager to develop individual coaching and development plans for all sales team members.
- Enforce and maintain standards within the office, specifically but not limited to dress code, attendance and time keeping, personal phone usage and tidiness and behaviour standards.
- Telesales Team Leader will also hold a reduced % new business target to be achieved on a monthly basis which will be eligible for commission payment upon achievement.
Key Performance Indicators:
- Maintain Call & Productivity Statistics at team & individual level.
- Monitor and manage Telesales team adherence to data quality, pipeline and deal stages to produce accurate forward reporting of sales forecasts.
- Adherence to targets for FTE availability, staff cover during breaks and holiday periods.
- Continual Professional Development of the sales teams, improving sales techniques, closing methods, improvement of conversion rates, reducing churn and increasing retention.
Sales Team Leader LilaConnect, Keele · employer: Freedom Fibre Limited.
Contact Detail:
Freedom Fibre Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Team Leader LilaConnect, Keele ·
✨Tip Number 1
Get to know the company culture before your interview. Check out LilaConnect's social media and website to see how they interact with their team and customers. This will help you tailor your approach and show that you're a great fit for their vibe.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your experience in motivating teams and improving sales techniques. Think about specific examples where you've made a difference, and be ready to share them during your chat.
✨Tip Number 3
Don’t forget to ask questions! Show your interest by asking about their coaching methods or how they measure success within the telesales team. It’s a great way to demonstrate your enthusiasm and get a feel for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you’re serious about joining the team at LilaConnect.
We think you need these skills to ace Sales Team Leader LilaConnect, Keele ·
Some tips for your application 🫡
Show Your Leadership Skills: When applying, make sure to highlight your experience in motivating and coaching teams. We want to see how you've interacted with sales teams in the past and any specific examples of how you’ve driven performance.
Be Data-Driven: Since monitoring productivity is key, include any relevant metrics or reports you've worked with. We love numbers, so if you've improved sales stats or team performance, let us know!
Tailor Your Application: Make your application stand out by tailoring it to our job description. Use similar language and focus on the skills we’re looking for, like managing break rotas and developing coaching plans.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Freedom Fibre Limited.
✨Know Your Numbers
Before the interview, brush up on key performance indicators relevant to the role. Be ready to discuss how you've previously monitored productivity levels and improved team performance. This shows you understand the metrics that matter.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or trained a team in the past. Highlight specific techniques you used, like call coaching or sales training, and the positive outcomes that resulted. This will demonstrate your ability to motivate and develop others.
✨Be Ready to Discuss Team Management
Think about how you would manage a diverse team, especially regarding break rotas and holiday cover. Have a plan in mind for maintaining coverage during core business hours and be prepared to discuss how you would handle any challenges that arise.
✨Dress the Part
Since maintaining standards is part of the role, make sure to dress professionally for the interview. This not only shows respect for the company culture but also sets a good example of the standards you would uphold as a Sales Team Leader.
