Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead service delivery projects and manage relationships with wholesale customers.
- Company: Dynamic broadband services provider in the UK.
- Benefits: Competitive salary, career growth, and a focus on customer satisfaction.
- Why this job: Make a real impact by driving improvements in service excellence.
- Qualifications: Experience in telecoms and strong presentation skills required.
- Other info: Join a passionate team dedicated to delivering top-notch service.
The predicted salary is between 36000 - 60000 £ per year.
A broadband services provider in the UK is seeking a Service Manager to oversee relationships with wholesale customers, ensuring service excellence from onboarding to delivery. The ideal candidate will have experience in the utilities sector, particularly telecoms, and demonstrate strong presentation skills and a results-driven mindset.
Responsibilities include:
- Leading service delivery projects
- Managing SLAs
- Reporting on service performance
If you are passionate about driving improvements and customer satisfaction, this role is for you.
Wholesale Service Delivery Lead in Irlam employer: Freedom Fibre Limited.
Contact Detail:
Freedom Fibre Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Service Delivery Lead in Irlam
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Service Manager role.
✨Tip Number 2
Prepare for those interviews by practising your presentation skills. We suggest doing mock interviews with friends or using online platforms. Show them you can communicate effectively and drive results!
✨Tip Number 3
Research the company thoroughly! Understand their service delivery processes and SLAs. When you apply through our website, make sure to highlight how your experience aligns with their needs.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Let’s make sure they remember you!
We think you need these skills to ace Wholesale Service Delivery Lead in Irlam
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the utilities sector, especially telecoms. We want to see how your background aligns with the role of Service Manager and how you can drive service excellence.
Showcase Your Skills: Don’t forget to emphasise your presentation skills and results-driven mindset. We love candidates who can demonstrate their ability to manage SLAs and lead service delivery projects effectively.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication that gets right to the heart of your qualifications and passion for customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Freedom Fibre Limited.
✨Know Your Stuff
Make sure you brush up on your knowledge of the utilities sector, especially telecoms. Understand the key challenges and trends in the industry, as well as the specific services the company offers. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Presentation Skills
Since strong presentation skills are a must for this role, practice delivering a brief overview of your previous experiences. Use clear examples to illustrate how you've successfully managed service delivery projects or improved customer satisfaction in the past. Remember, confidence is key!
✨Be Results-Driven
Prepare to discuss specific results you've achieved in previous roles. Think about how you've met or exceeded SLAs and what metrics you used to measure success. Being able to quantify your achievements will make a strong impression on the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current service delivery challenges or how they measure customer satisfaction. This not only demonstrates your enthusiasm but also gives you valuable insights into the company’s priorities.
