Café Operations & Experience Lead

Café Operations & Experience Lead

Full-Time 27000 - 33000 £ / year (est.) No working from home possible
F

At a Glance

  • Tasks: Lead café operations, enhance customer experience, and drive continuous improvement.
  • Company: Freedogbristol, a vibrant community-focused café.
  • Benefits: Competitive pay, flexible hours, and opportunities to lead exciting events.
  • Other info: Dynamic role with plenty of room for creativity and growth.
  • Why this job: Join a passionate team and make a real difference in your community.
  • Qualifications: Experience in hospitality and strong leadership skills.

The predicted salary is between 27000 - 33000 £ per year.

Freedogbristol is seeking a Café Manager to own how the café operates, including processes, standards and training.

You will drive continuous improvement, work with suppliers, and engage with customers to deliver an outstanding community café experience.

The role emphasizes hospitality, operations excellence and cross‑centre collaboration within the Flashpoint Group, with opportunities to lead events and support community activities.

#J-18808-Ljbffr

Café Operations & Experience Lead employer: Freedogbristol

Join a vibrant community as a Café Manager where your creativity and passion for hospitality will thrive. With a focus on continuous improvement, you'll enjoy a supportive work culture that values collaboration and personal growth, alongside fantastic benefits like free climbing sessions, generous discounts, and opportunities to engage with the local community. This role not only allows you to shape the Café experience but also connects you with a network of like-minded individuals who share your enthusiasm for active leisure and community engagement.

F

Contact Details:

Freedogbristol Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Café Operations & Experience Lead

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Freedogbristol. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Freedogbristol

Don't be shy about reaching out to Freedogbristol directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Café Operations & Experience Lead

Communication Skills
Problem-Solving Skills
Time Management
Customer Service
Leadership Skills
Adaptability
Attention to Detail

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Freedogbristol and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Freedogbristol

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!