Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our cafe team, serving delicious food and drinks while creating a welcoming atmosphere.
- Company: Freedog Bristol, part of the Flashpoint Group, focuses on fun activities for all ages.
- Benefits: Earn ÂŁ11.99 to ÂŁ12.21 per hour, enjoy free climbing, discounts, and a friendly team.
- Why this job: Be part of a vibrant community and make customers smile every day!
- Qualifications: Previous hospitality experience and a passion for customer service are essential.
- Other info: Flexible hours with opportunities for growth in an inspiring environment.
Rate of pay: ÂŁ11.99 to 12.21 per hour (training rate NMW)
Hours: 2 x 90 hours per month
Holiday: Accrued holiday allowance at 12.07%
The Centre: As part of the Flashpoint Group, Freedog Bristol focuses on activities that challenge customers of all ages and abilities. Embodying our mission statement of âGrowth through Community and Challengeâ in our offerings; Flashpoint is our hugely successful bouldering gym, which offers excellent facilities for new and existing boulderers to enjoy. Freedog allows families to socialise whilst exploring our trampolines, foam pit, ninja course and soft play. Everything is complemented by our amazing Cafe / Bar, which serves delicious coffee, pizza and sweet treats by our friendly team.
Job Summary: We are looking for two friendly and hardworking individuals to join our cafe team, creating a comfortable and welcoming atmosphere for families and friends to socialise. The ideal candidates should have previous experience in the hospitality industry, a passion for customer service, and the ability to work in a fast-paced environment.
On a day-to-day basis, the responsibilities will include:
- Taking customersâ orders
- Preparing and serving food and drinks
- Maintaining a clean, tidy and functioning work area
- Handling cash and payment transactions
- Promoting the cafe to Flashpoint customers and upselling items when appropriate
- Conducting safety checks of our soft play area
- Overseeing the usage of our Arts & Crafts for our toddler offerings
Key Responsibilities:
- Operate the till system & cash handling
- Cleanliness of the bar, kitchen and customer areas
- Prepare and serve hot and cold beverages
- Prepare and serve hot and cold food items
- Practice safe food handling & allergy awareness
- Practice âThink 25â
- Accurately report equipment checks and daily tasks
- Cultivate a friendly, welcoming and professional culture
- Follow opening and closing tasks to a set standard
- Build a rapport with customers and help create a friendly atmosphere
Active Cafe experience (or hospitality setting) is essential, along with a strong ability to multitask and awareness of Health and Safety. A Level 2 Food Safety qualification and experience in a leisure industry setting are preferred.
Perks of the Job:
- Free climbing & trampolining for you and a plus one (across all of our centres)
- Discounts in the cafĂŠ, activities and free coffee!
- Discounts in outdoor retailers and trade rate discounts with suppliers
- Working within a friendly team in an inspiring environment!
Application: Interviews: 11th, 13th & 15th August. Start date: 1st of September. Please email a cover letter explaining why you would like to work with us and a CV containing your experience and skills, addressed to Maria Roberts, careers@flashpointbristol.com. If you have any questions regarding this application or if you may need additional support with the application/interviews, please do get in touch.
Cafe Crew employer: Freedogbristol
Contact Detail:
Freedogbristol Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Cafe Crew
â¨Tip Number 1
Get to know the cafe and its vibe before your interview. Pop in for a coffee, chat with the staff, and soak up the atmosphere. This will help you show genuine interest and give you some great talking points during your interview.
â¨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios, like a busy rush or a customer complaint. Being prepared will help you shine during the interview and show that youâre ready for the fast-paced environment.
â¨Tip Number 3
Donât forget to highlight your teamwork skills! The cafe thrives on collaboration, so be ready to share examples of how youâve worked well with others in previous roles. This will show that you can contribute to the friendly atmosphere theyâre looking for.
â¨Tip Number 4
Finally, apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre keen on joining the team at Freedog and are ready to jump into the action!
We think you need these skills to ace Cafe Crew
Some tips for your application đŤĄ
Craft a Personal Cover Letter: When writing your cover letter, let your personality shine through! Share why youâre excited about joining our cafe team and how your previous experience in hospitality makes you a great fit. We want to see your passion for customer service!
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Focus on skills like multitasking, cash handling, and teamwork. We love seeing how your background aligns with what we do at Freedog!
Show Off Your Communication Skills: In both your cover letter and CV, emphasise your ability to communicate effectively. This is key for creating that friendly atmosphere we cherish at our cafe. Let us know how youâve built rapport with customers in the past!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. Itâs the best way to ensure your application gets into our hands quickly. Plus, it shows youâre keen to be part of our community!
How to prepare for a job interview at Freedogbristol
â¨Know the Cafe Inside Out
Before your interview, take some time to familiarise yourself with the cafe's menu and offerings. Being able to discuss your favourite items or suggest popular choices shows your enthusiasm and knowledge about the role.
â¨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond for a customer, as this will demonstrate your passion for creating a welcoming atmosphere.
â¨Practice Teamwork Scenarios
Since teamwork is essential in a fast-paced environment, be ready to discuss how you've successfully worked in a team before. Share specific examples that highlight your ability to communicate effectively and support your colleagues.
â¨Be Ready to Upsell
Upselling is part of the job, so think of ways you could promote items on the menu. During the interview, you might be asked how you would encourage customers to try new products, so come prepared with a few ideas!
