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- Tasks: Lead major client relationships and drive strategic success for both clients and the company.
- Company: Join a dynamic team at Freedman, known for its innovative approach and strong client partnerships.
- Benefits: Competitive salary, professional development opportunities, and a chance to shape company strategy.
- Why this job: Make a real impact by influencing client success and driving business growth in a collaborative environment.
- Qualifications: 10+ years in senior client-facing roles with proven relationship management skills.
- Other info: Opportunity to mentor talent and stay ahead of AI and technology trends.
The predicted salary is between 72000 - 108000 £ per year.
As Client Partner, you are a senior member of the company accountable for client success and commercial delivery. You will own a major client relationship, meeting revenue and margin objectives while helping shape the company's strategic direction. As a Freedman brand ambassador, you will influence team culture and build deep client partnerships. Your role centers on demonstrating how Freedman drives competitive advantage, delivering exceptional service, and establishing trusted advisor relationships that create value for both Freedman and the client.
Key Responsibilities
- Client Leadership & Relationship Management
- Lead client relationships at senior stakeholder level, acting as trusted advisor and strategic partner
- Ensure all client requests are handled professionally with timely, high-quality delivery
- Build deep understanding of client business dynamics to identify opportunities where digital drives business objectives
- Monitor competitive landscape and deliver actionable insights to client and Freedman teams
- Own client satisfaction, service quality, and retention across your client portfolio
- Take responsibility for client escalations and provide clear communication to ensure a positive outcome is achieved
- Commercial & Account Management
- Take full commercial ownership of your client portfolio, meeting revenue and margin targets
- Manage accurate weekly forecasting, WIP, and invoicing processes
- Create and execute annual business development plans to grow existing client relationships
- Identify and pursue opportunities for portfolio expansion and upsell
- Project & Delivery Excellence
- Manage a team of Client Directors who own end-to-end client communication throughout a project from concept through delivery and post-project review
- Ensure all work is delivered on time, on budget, and to the highest quality standards
- Collate results, write case studies, and share learnings across client and Freedman teams
- Collaborate effectively with cross-discipline teams to deliver integrated solutions
- Strategic Contribution & Leadership
- Develop strategic proposals and roadmaps in response to client briefs
- Contribute to portfolio management team vision and strategy
- Participate actively in Client Management meetings, training, and capability development
- Stay up to date on AI and technology trends which may impact your clients business and our ability to deliver on their needs
- Mentor and develop talent within your teams
Skills & Experience
- 10+ years in senior client-facing roles
- Proven experience managing clients work across multi market campaigns
- Demonstrated ability to establish and maintain senior client relationships
- Experience writing strategic proposals and defining client roadmaps
- Commercial acumen
- Ability to leverage data and insights to drive client business outcomes and demonstrate effectiveness
- Strategic thinking with strong problem-solving capabilities
- Excellent communication and presentation skills with ability to influence at all levels
- Naturally inquisitive with customer-focused mindset
- 'Can do/will do' attitude with proactive approach to challenges
Client Partner in Slough employer: Freedman International
Contact Detail:
Freedman International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Partner in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Client Partner role.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, share your insights on client management and strategic proposals. Let them see how you can drive value for their clients.
✨Tip Number 3
Prepare for interviews by researching the company’s recent projects and challenges. Bring your A-game by discussing how you can help them navigate the competitive landscape and enhance client satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Partner in Slough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Partner role. Highlight your experience in managing senior client relationships and how you've driven business outcomes in the past. We want to see how you can bring value to Freedman!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your commercial acumen and strategic thinking. Use numbers and examples to illustrate how you've met revenue targets or improved client satisfaction. We love a good success story!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can influence team culture and build deep client partnerships, so don’t be afraid to show us your 'can do/will do' attitude. Be yourself, and let us see why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining the Freedman team. We can’t wait to hear from you!
How to prepare for a job interview at Freedman International
✨Know Your Client Inside Out
Before the interview, dive deep into understanding the company’s clients and their business dynamics. Familiarise yourself with their challenges and how Freedman can provide solutions. This will help you demonstrate your ability to act as a trusted advisor.
✨Showcase Your Strategic Thinking
Prepare examples of how you've developed strategic proposals or roadmaps in previous roles. Be ready to discuss how you can leverage data and insights to drive client outcomes, showcasing your commercial acumen and problem-solving skills.
✨Demonstrate Leadership Skills
As a senior role, they’ll be looking for evidence of your leadership capabilities. Share experiences where you’ve mentored teams or led projects to success. Highlight your ability to influence team culture and collaborate effectively across disciplines.
✨Stay Current on Industry Trends
Make sure you’re up to date with the latest AI and technology trends that could impact client businesses. Being knowledgeable about these trends will show your commitment to staying relevant and your proactive approach to challenges.
