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- Tasks: Investigate anti-social behaviour and support communities to create safer environments.
- Company: Join Freebridge Community Housing, dedicated to providing quality homes and community safety.
- Benefits: Enjoy a competitive salary, generous holiday leave, and health support.
- Other info: Be part of a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives through compassionate casework and community engagement.
- Qualifications: Experience in ASB enforcement and strong legal casework skills required.
The predicted salary is between 37239 - 37239 £ per year.
We have another fantastic opportunity to join our Anti‑Social Behaviour and Safeguarding team as an Anti‑Social Behaviour Advisor. Help make communities safer: investigate anti‑social behaviour and community safety concerns, working with partners to deliver early intervention, support victims, and take formal action where needed. If you’re passionate about creating real change through compassionate, effective casework, this role is for you!
Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King’s Lynn and West Norfolk’s housing stock. We now have over 7500 properties across West and North Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We’ve had numerous achievements, including delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living.
At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change.
Outline of key responsibilities:
- Receive and assess reports of anti‑social behaviour, prioritising cases and evaluating risk
- Manage a caseload of complex ASB cases and serious tenancy breaches from investigation through to resolution
- Conduct investigations, gather evidence and witness statements, and prepare legal case files for court proceedings
- Issue notices, attend evictions, and represent the organisation at court hearings where required
- Engage with local communities to encourage reporting of ASB and provide clear, supportive advice
- Interview and challenge alleged perpetrators to understand concerns, explore underlying issues, assess risk, and agree solutions
- Identify safeguarding concerns and make appropriate referrals, working closely with partner agencies
- Deliver early intervention measures, including warnings, Acceptable Behaviour Agreements, and mediation tailored to individual circumstances
We are looking for someone who has:
- Minimum of 12 months’ experience in an ASB enforcement role
- Proven experience managing a caseload of ASB and tenancy breach cases, including domestic abuse and hate crime
- Strong ability to prepare witness statements and legal casework, with experience presenting evidence in court
- Experience working in a multi‑agency environment, with an understanding of partner agencies, referral pathways, and attendance at meetings and forums
- Full UK driving licence and access to a vehicle for work purposes
What’s in it for you?
- An Annual Salary of: £37,239.30
- Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service
- Exclusive Employee Discounts: Access amazing deals through our Reward Gateway
- Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave
- Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme
- Charitable Leave: One day per year to volunteer for a cause you care about
- Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure
- Pension Scheme: A great pension scheme with generous employer contributions (up to 12%)
Anti-Social Behaviour Advisor in Norfolk employer: Freebridge Community Housing
Contact Detail:
Freebridge Community Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anti-Social Behaviour Advisor in Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in the anti-social behaviour field, attend local community events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Freebridge Community Housing and understanding their values. Think about how your experience aligns with their mission to create safer communities and be ready to share specific examples of your past work in ASB enforcement.
✨Tip Number 3
Showcase your skills! Bring along any relevant case studies or examples of your work that demonstrate your ability to manage complex ASB cases. This will help you stand out and show that you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Freebridge.
We think you need these skills to ace Anti-Social Behaviour Advisor in Norfolk
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in anti-social behaviour enforcement. We want to see how your skills align with our mission to create safer communities!
Showcase Your Casework Skills: Since this role involves managing complex cases, be sure to provide examples of your previous casework. We love seeing how you've tackled challenges and made a real difference in your community.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Freebridge Community Housing
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of an Anti-Social Behaviour Advisor. Familiarise yourself with anti-social behaviour laws, community safety concerns, and the specific challenges faced in this role. This will help you answer questions confidently and show your passion for making communities safer.
✨Showcase Your Experience
Be ready to discuss your previous experience managing ASB cases. Prepare specific examples that highlight your skills in investigation, evidence gathering, and working with partner agencies. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your impact.
✨Engage with Their Values
Freebridge values like 'Belong' and 'Be the Change' are crucial. Think about how your personal values align with theirs and be prepared to share examples of how you've embodied these principles in your work. This will show that you're not just a fit for the role, but also for the company culture.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about their approach to community engagement or how they measure the success of their ASB interventions. This shows your genuine interest in the role and helps you assess if it's the right fit for you.