At a Glance
- Tasks: Carry out multi-trade maintenance and deliver high-quality repairs across properties.
- Company: Join Freebridge Community Housing, dedicated to providing quality homes for all.
- Benefits: Enjoy 25 days holiday, employee discounts, and health support.
- Other info: Flexible work environment with opportunities for career growth.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience in plumbing or carpentry and commitment to customer service.
The predicted salary is between 30000 - 42000 £ per year.
Are you ready to bring your multi-trade expertise to a team that values quality, safety, and customer satisfaction?
We’re looking for a Multi‑Skilled Operative at Freebridge Community Housing to carry out a range of maintenance and building tasks across our properties. You’ll be part of a dedicated team delivering high‑quality repairs and improvements, ensuring our homes meet the Freebridge Standard and exceed customer expectations. Your core skills in plumbing and/or carpentry will be key to delivering high‑quality repairs and improvements.
Type and term of contract: Full‑time, Permanent
About Freebridge Community Housing
Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King’s Lynn and West Norfolk’s housing stock. We now have over 7500 properties across west and north Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We’ve had numerous achievements, including delivering our tenants\' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change.
What you’ll be doing
- Multi-trade maintenance: Carry out tasks across multiple trades, diagnosing and resolving issues to a high standard.
- Customer communication: Keep customers informed about works and timescales, ensuring a positive experience.
- Health & safety compliance: Work safely and follow all procedures to protect yourself, colleagues, and the public.
- End-to-end job management: Handle tasks from inspection to completion, including ordering materials and updating records.
- Team collaboration: Work across delivery teams, either independently or with colleagues, to complete repairs and improvements.
- Equipment care: Maintain tools, vehicles, PPE, and ICT equipment to ensure safety and efficiency.
- Material management: Order, store, and record materials responsibly, minimising waste and ensuring accountability.
- Record keeping: Maintain accurate records of all activities in line with Freebridge requirements.
- Vehicle inspections: Ensure vehicles are clean, safe, and represent the Freebridge brand positively.
- Flexibility: Undertake other duties as required to support the wider Property Services team.
What we’re looking for
Essential criteria
- Specific qualifications as required by trade
- Evidence of training in secondary and tertiary trade skills
- 3 years’ experience in main trade within a maintenance environment
- 1 year’s experience in secondary or other trades
- Experience and training in health and safety and ladder use
- Commitment to excellent customer service
- Ability to carry out tasks in a clean and safe manner
- Ability to use ICT mobile systems and complete auditable paperwork
- Ability to complete full multi-skilled tasks such as bathroom/kitchen replacements including tiling, plastering, and painting
- Unquestionable integrity and commitment to efficiency and value for money
- Full UK driving licence
What’s in it for you
- Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service.
- Exclusive Employee Discounts: Access amazing deals through our Reward Gateway.
- Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave.
- Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme.
- Charitable Leave: One day per year to volunteer for a cause you care about.
- Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure.
- Pension Scheme: A company contributory pension scheme with generous employer contributions.
Diversity & Inclusion
Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don’t discriminate against employees or potential employees based on protected characteristics. We’re happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.
Apply now to join our team and make a difference to lives across West and North Norfolk.
Multi Skilled Operative in King's Lynn employer: Freebridge Community Housing
Freebridge Community Housing is an exceptional employer that prioritises quality, safety, and customer satisfaction while providing a supportive work environment for its Multi-Skilled Operatives. With generous holiday leave, comprehensive health and wellbeing support, and a strong commitment to diversity and inclusion, employees are empowered to grow and thrive in their roles. Located in the heart of West and North Norfolk, Freebridge offers a unique opportunity to make a meaningful impact on the community by delivering high-quality repairs and improvements to homes.
Contact Details:
Freebridge Community Housing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Multi Skilled Operative in King's Lynn
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the lookout for a Multi-Skilled Operative role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your multi-trade skills. Be ready to discuss specific projects you've worked on, especially those that highlight your plumbing and carpentry expertise. Show them you’re the go-to person for high-quality repairs!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Freebridge Community Housing team.
We think you need these skills to ace Multi Skilled Operative in King's Lynn
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your multi-trade expertise in plumbing and carpentry. We want to see how your skills can help us deliver high-quality repairs and improvements, so don’t hold back!
Tailor Your Application:Read through the job description carefully and tailor your application to match our values and requirements. Show us how you embody our principles like 'Think Customer' and 'One Team One Purpose'.
Keep It Professional:While we love a friendly tone, make sure your application is professional. Use clear language and check for any typos or errors before hitting send. We want to see your attention to detail!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Freebridge team!
How to prepare for a job interview at Freebridge Community Housing
✨Know Your Trades Inside Out
Make sure you brush up on your core skills in plumbing and carpentry. Be ready to discuss specific projects you've worked on, the challenges you faced, and how you resolved them. This will show your expertise and commitment to high-quality repairs.
✨Showcase Your Customer Service Skills
Since customer satisfaction is key for Freebridge Community Housing, prepare examples of how you've effectively communicated with customers in the past. Highlight any instances where you went above and beyond to ensure a positive experience.
✨Emphasise Health & Safety Knowledge
Familiarise yourself with health and safety regulations relevant to maintenance work. Be prepared to discuss how you ensure compliance in your daily tasks and how you keep both yourself and others safe on the job.
✨Demonstrate Team Spirit
Freebridge values teamwork, so think of examples where you've collaborated with others to complete a project. Discuss how you handle working independently versus as part of a team, and be ready to share how you contribute to a positive team environment.
