At a Glance
- Tasks: Support customers with housing advice and help sustain tenancies.
- Company: Freebridge Community Housing, a community-focused organisation.
- Benefits: Generous salary, holiday leave, health support, and employee discounts.
- Other info: Join a passionate team dedicated to community improvement.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Strong customer service skills and knowledge of welfare benefits.
The predicted salary is between 35608 - 35608 £ per year.
Freebridge Community Housing is seeking a Customer and Communities Advisor to join their team in King's Lynn. In this role, you will work directly with customers to help sustain tenancies and provide housing advice.
The ideal candidate has strong customer service experience and knowledge of welfare benefits.
This position offers an annual salary of £35,608.22 and numerous benefits, including generous holiday leave, health and wellbeing support, and employee discounts.
Join a community-focused team committed to making a difference!
Housing & Community Support Advisor employer: Freebridge Community Housing
Freebridge Community Housing is an excellent employer that prioritises community engagement and employee wellbeing. With a strong focus on professional development, generous holiday leave, and health support, our team in King's Lynn fosters a collaborative and supportive work culture where you can truly make a difference in the lives of our customers.
Contact Details:
Freebridge Community Housing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing & Community Support Advisor
✨Tip Number 1
Get to know the company! Research Freebridge Community Housing and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge when it comes to interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and housing advice. Role-play with a friend or use online resources to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Housing & Community Support Advisor
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've helped others in the past, so share specific examples that demonstrate your ability to support and advise customers effectively.
Know Your Stuff on Welfare Benefits:Since this role involves providing housing advice, it's crucial to showcase your knowledge of welfare benefits. We recommend mentioning any relevant experience or training you have in this area to show us you're well-prepared for the job.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Housing & Community Support Advisor role. We love seeing candidates who take the extra step to align their skills and experiences with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. Plus, it shows us you’re keen to join our community-focused team!
How to prepare for a job interview at Freebridge Community Housing
✨Know Your Stuff
Make sure you brush up on housing policies and welfare benefits before the interview. Freebridge Community Housing is looking for someone who can provide solid advice, so being knowledgeable will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think of specific situations where you helped someone resolve an issue or provided exceptional support, as this will highlight your suitability for the role.
✨Demonstrate Your Community Spirit
Since this role is community-focused, be ready to discuss how you’ve contributed to your community in the past. Whether it’s volunteering or participating in local events, showing your commitment to making a difference will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team and the challenges they face. This not only shows your interest in the position but also gives you a chance to understand how you can contribute effectively to Freebridge Community Housing.
