Compliance Manager

We are looking for a knowledgeable and driven Compliance Manager to join our Home and Community Maintenance team here at Freebridge Community Housing, taking operational responsibility for the delivery of a comprehensive asset compliance service across our housing and communal properties. As a subject matter expert, you will lead the strategic and operational delivery of mechanical and electrical works, asbestos, water hygiene, lifting operations and equipment, damp, mould and disrepair and fire management support - working closely with the Head of Assets to develop and implement compliance strategy and ensuring all contracts are procured and delivered in line with regulatory and contractual requirements.

Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King’s Lynn and West Norfolk’s housing stock. We now have over 7500 properties across West and North Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We’ve had numerous achievements, including delivering our customers' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change.

Outline of key responsibilities:

• Contribute to the formulation and delivery of corporate and asset strategies, ensuring full compliance with statutory and regulatory obligations and that strategic targets are met.
• Lead the operational delivery of the compliance service across all FCH housing and communal assets, including mechanical and electrical servicing, asbestos, water hygiene, lifting operations, CDM, fire support and damp, mould and disrepair.
• Manage a team of specialist staff across mechanical, electrical and compliance disciplines, ensuring all team members have the capabilities and support required to effectively discharge their roles and responsibilities.
• Lead on the development and operational delivery of a new strategic approach to damp, mould and disrepair, including contract management and service improvement.
• Oversee the implementation and development of a new compliance management system and associated technology, including homes technology, to support effective and transparent service delivery.
• Assist with horizon scanning and the development of service plans to ensure the compliance service meets current and future statutory, regulatory and best practice requirements.
• Ensure the operational implementation of all related strategies, policies and procedures, maintaining compliance with statutory and regulatory requirements at all times.

We are looking for someone who has:

• An HND in Building Construction, Building Surveying or a related subject, alongside a certified BS qualification and either a NEBOSH or IOSH General Certificate - or demonstrable equivalent experience and knowledge.
• Significant and demonstrable knowledge of statutory, regulatory and best practice requirements in relation to asset compliance, health and safety, building construction and regulations, and mechanical and electrical works.
• Demonstrable knowledge of risk assessment principles and significant experience of working within a risk-based service area in social housing or a related sector.
• Significant experience of managing an asset compliance and mechanical and electrical service area within a highly regulated environment, with a strong track record of delivering compliant, high-quality services.
• Proven experience of procuring, mobilising and managing multiple contracts within a contract management framework, ensuring services are delivered in accordance with contractual and regulatory requirements.
• Significant experience of setting, producing and analysing compliance data and Key Performance Information, with the ability to produce clear assurance reports and translate findings into meaningful recommendations and service improvements.
• A full UK driving licence and access to their own vehicle, as the role requires travel across FCH properties and other locations as needed.

What’s in it for you?

• An Annual Salary of: £63,406.17.
• Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service.
• Exclusive Employee Discounts: Access amazing deals through our Reward Gateway.
• Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave.
• Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme.
• Charitable Leave: One day per year to volunteer for a cause you care about.
• Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure.
• Pension Scheme: A great pension scheme with generous employer contributions (up to 12%).

Diversity & Inclusion: Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don’t discriminate against employees or potential employees based on protected characteristics. We’re happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.