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- Tasks: Assist customers with financial software via phone, email, and chat.
- Company: Leading fintech company in Edinburgh with a supportive culture.
- Benefits: Competitive salary, flexible working, and career development opportunities.
- Why this job: Make a difference by helping small businesses thrive with your accounting skills.
- Qualifications: Accounting degree and customer service experience required.
- Other info: Hybrid role with training provided for personal growth.
The predicted salary is between 28800 - 48000 £ per year.
A leading fintech company in Edinburgh is seeking a Graduate Customer Support Accountant to join their Support team. The role involves assisting customers via phone, email, and chat while providing training and support regarding financial software.
Ideal candidates should have an accounting degree and experience in customer service, coupled with a keen interest in helping small businesses thrive.
This position offers competitive salary and extensive benefits, including flexible working arrangements and career development opportunities.
Graduate Fintech Support Accountant — Hybrid & Training employer: FreeAgent
Contact Detail:
FreeAgent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Fintech Support Accountant — Hybrid & Training
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech world, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to customer support and accounting. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Show your passion for helping small businesses! During interviews, share examples of how you've supported customers in the past and how you can bring that same energy to the fintech space.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Graduate Fintech Support Accountant — Hybrid & Training
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your accounting degree and any customer service experience. We want to see how your skills align with the role, so don’t be shy about showcasing your passion for helping small businesses!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Graduate Customer Support Accountant role and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: Since this role involves assisting customers via various channels, make sure your application reflects your strong communication skills. Whether it’s through your writing style or examples of past experiences, let us know you can connect with customers effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at FreeAgent
✨Know Your Numbers
Brush up on your accounting knowledge and be ready to discuss key financial concepts. This will show that you’re not just a customer support whiz but also someone who understands the financial software inside out.
✨Customer Service Scenarios
Prepare for common customer service scenarios you might face in the role. Think about how you would handle difficult customers or technical issues, and be ready to share examples from your past experiences.
✨Show Your Passion for Fintech
Demonstrate your enthusiasm for the fintech industry. Research the company’s products and services, and be prepared to discuss how they help small businesses thrive. This will highlight your genuine interest in the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the training process, team dynamics, or career development opportunities. This shows that you’re serious about the position and eager to grow within the company.
