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- Tasks: Support customers and assist product teams in a dynamic fintech environment.
- Company: A vibrant fintech company based in Edinburgh with a focus on customer experience.
- Benefits: Structured training, hybrid work options, and a supportive work-life balance.
- Why this job: Join a tech-driven team and enhance customer experiences while growing your skills.
- Qualifications: Accounting background and a passion for customer support.
The predicted salary is between 30000 - 42000 £ per year.
A dynamic fintech company in Edinburgh is hiring an Assistant Customer Support Accountant to enhance customer experiences. This role requires an accounting background and offers structured training to develop in a tech-driven environment.
Responsibilities include:
- Supporting customers via various channels
- Assisting product teams with new features
A supportive culture promotes work-life balance, with opportunities for hybrid work after training.
Fintech Support Accountant – Hybrid Training in Edinburgh employer: FreeAgent
Contact Detail:
FreeAgent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fintech Support Accountant – Hybrid Training in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the fintech industry, especially those working at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer support and accounting. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with the latest tools and software used in fintech. Mentioning these during interviews can really impress hiring managers and show that you're ready for the tech-driven environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Fintech Support Accountant – Hybrid Training in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your accounting background and any relevant experience in customer support. We want to see how your skills align with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the fintech industry and how you can enhance customer experiences. Let us know what makes you a great fit for our team.
Showcase Your Tech Savvy: Since we’re a tech-driven company, it’s important to demonstrate your comfort with technology. Mention any software or tools you’ve used in previous roles that could be relevant to this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at FreeAgent
✨Know Your Numbers
Brush up on your accounting knowledge and be ready to discuss key concepts. Familiarise yourself with common financial terms and practices, as this will show your understanding of the role and help you connect with the interviewers.
✨Show Your Customer Support Skills
Prepare examples of how you've successfully supported customers in the past. Think about specific situations where you resolved issues or enhanced customer experiences, as this will demonstrate your ability to thrive in a customer-focused environment.
✨Embrace the Tech Side
Since this is a fintech role, be prepared to discuss your experience with technology and any relevant software. Highlight your adaptability and willingness to learn new tools, as this will align with the company's tech-driven culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s products and the training process. This shows your genuine interest in the role and helps you understand how you can contribute to the team while also benefiting from their supportive culture.
