Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer support while utilising your accounting skills to help clients.
- Company: Join FreeAgent, a leading fintech company with a focus on innovation and client satisfaction.
- Benefits: Enjoy hybrid working, 33 days of holiday, and wellness perks for a balanced lifestyle.
- Why this job: Make a real difference in clients' lives while growing your career in a supportive team.
- Qualifications: Accounting knowledge and a passion for delivering excellent customer service.
- Other info: Be part of a dynamic team that values work-life balance and personal growth.
The predicted salary is between 28800 - 48000 £ per year.
FreeAgent, a leading fintech company, is looking for a Customer Support Accountant to join their Edinburgh team. This role combines practical accounting expertise and outstanding customer service to enhance client experiences with the product.
With a strong commitment to work-life balance and comprehensive perks like hybrid working options, 33 days of holiday, and a wellness focus, it is a unique opportunity to grow in a supportive environment.
Fintech Customer Support Accountant - Hybrid Edinburgh employer: FreeAgent Holdings Ltd.
Contact Detail:
FreeAgent Holdings Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fintech Customer Support Accountant - Hybrid Edinburgh
✨Tip Number 1
Get to know FreeAgent and their products inside out. Familiarise yourself with their services and how they help clients manage their finances. This knowledge will not only boost your confidence but also show them you’re genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Customer Support Accountant and how you’d handle them. Role-playing with a friend can help you articulate your thoughts clearly and demonstrate your problem-solving abilities.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the company culture and what they value in a candidate. Plus, it’s a great way to get your name out there and show your enthusiasm for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly. Good luck!
We think you need these skills to ace Fintech Customer Support Accountant - Hybrid Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your accounting skills and customer service experience. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Support Accountant position at FreeAgent and how you can contribute to enhancing client experiences.
Showcase Your Soft Skills: In a customer support role, soft skills are just as important as technical ones. We love seeing examples of your communication, problem-solving, and empathy in action, so include those in your application!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at FreeAgent Holdings Ltd.
✨Know Your Numbers
Brush up on your accounting knowledge and be ready to discuss key financial concepts. FreeAgent is looking for someone with practical accounting expertise, so make sure you can confidently explain how you would handle common customer queries related to finances.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Think about specific situations where you turned a negative experience into a positive one, as this will demonstrate your ability to enhance client experiences with the product.
✨Research FreeAgent
Familiarise yourself with FreeAgent’s products and services. Understanding their offerings will not only help you answer questions more effectively but also show your genuine interest in the company and its mission.
✨Emphasise Work-Life Balance
Since FreeAgent values work-life balance, be prepared to discuss how you manage your time and maintain a healthy work-life dynamic. This could include sharing your strategies for staying organised or how you prioritise tasks to ensure productivity without burnout.
