Customer Support Engineer - S6 Scada Support Engineer (IT) / Freelance

Customer Support Engineer - S6 Scada Support Engineer (IT) / Freelance

Freelance Home office (partial)
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At a Glance

  • Tasks: Support advanced Power Systems software and collaborate with industry leaders.
  • Company: Join a world-leading organisation with a progressive culture.
  • Benefits: Competitive daily rate, hybrid working, and professional development opportunities.
  • Other info: Exciting project with excellent career growth potential.
  • Why this job: Make a real impact in a dynamic environment while enhancing your skills.
  • Qualifications: Experience with ADMS products and strong communication skills required.
Customer Support Engineer - S6 Scada Support Engineer 6 Month contract initially Based: Hybrid working Rate: £Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great opportunity for a Customer Support Engineer - S6 Scada Support Engineer, to join the team. Key Responsibilities: Responsible for advanced Power Systems Application software development and successful delivery of assigned functions to meet corporate project/product commitments. The responsibilities include: working with ISOs (Independent System Operators) and Distribution System Operators (TSOs) on functional software specifications, designing, coding, testing, integration, application tuning and delivery. Key Skills & Experience: 1. Direct experience installing, maintaining or supporting ADMS products (\'Power On Fusion (PoF)\' or \'Power On Advantage (PoA)\') including DMS Applications, OMS, 2. Storm Assist and DER 3. Familiarity with User Interface, SCADA and Modelling tools 4. Knowledge of both Transmission and Distribution electrical grids 5 Working knowledge of Linux, Windows, Oracle, SQL, Shell script, SOAP messages, Jasper Report and Cassandra 6. Working knowledge of TCP/IP protocols, IP addressing, routing, LAN, DNS, Active Directory, firewalls & switches as it applies to isolating and resolving reported issues in these areas. 7. Ability to work independently with minimum direction 8. Knowledge of NERC CIP Standards 9. Effective communication skills. Demonstrated ability to effectively interface with customers and cross-functional teams 10. Positive attitude when dealing with customers and co-workers in stressful situations. 11. Strong analytical and logical reasoning skills. 12. Familiarity with remote monitoring and diagnostics solutions and concepts 13. Sets an example in terms of quality, consistency and level of work, as well as work ethic and approach Desirable skills/knowledge/experience: (As applicable) 1. ADMS S6 2. Power On Fusion (PoF) or Power On Advantage (PoA) 3. SCADA and Modelling tools 4. Linux, Windows, Oracle, SQL, Shell script, SOAP messages, Jasper Report and Cassandra This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Customer Support Engineer - S6 Scada Support Engineer (IT) / Freelance employer: Free-Work

LA International is an award-winning organisation that prioritises employee development and support, making it an excellent employer for those seeking a meaningful career in IT. With a hybrid working model and a commitment to diversity, employees are encouraged to grow within a progressive work culture that values innovation and collaboration. Join a team where your contributions can truly make a difference in the world of advanced Power Systems Application software.

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Contact Details:

Free-Work Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Support Engineer - S6 Scada Support Engineer (IT) / Freelance

Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those who work with ADMS products or SCADA systems. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

Tip Number 2

Show off your skills! If you’ve got experience with Linux, SQL, or any of the tools mentioned in the job description, make sure to highlight these in conversations. We want to see how you can bring value to the team!

Tip Number 3

Prepare for the interview by brushing up on your knowledge of NERC CIP Standards and TCP/IP protocols. Being able to discuss these topics confidently will set you apart from other candidates.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate individuals ready to make a difference in customer support engineering.

We think you need these skills to ace Customer Support Engineer - S6 Scada Support Engineer (IT) / Freelance

ADMS products installation and support
Power On Fusion (PoF)
Power On Advantage (PoA)
DMS Applications
OMS
Storm Assist
DER

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Customer Support Engineer role. Highlight your experience with ADMS products and any relevant software development skills. We want to see how your background aligns with what we're looking for!

Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work that showcase your knowledge of SCADA, Linux, and other key technologies mentioned in the job description. This helps us see you in action!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you're excited about this opportunity and how you can contribute to our team. Keep it concise but impactful – we love a good story that connects your experience to our needs.

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at Free-Work

Know Your Tech Inside Out

Make sure you brush up on your knowledge of ADMS products like Power On Fusion and Power On Advantage. Be ready to discuss your experience with SCADA systems, Linux, and SQL, as these are crucial for the role.

Showcase Your Problem-Solving Skills

Prepare examples of how you've tackled complex issues in previous roles. Highlight your analytical skills and how you've used them to resolve customer problems effectively, especially under pressure.

Communicate Clearly and Confidently

Effective communication is key in this role. Practice explaining technical concepts in simple terms, as you'll need to interface with customers and cross-functional teams. A positive attitude goes a long way!

Familiarise Yourself with Industry Standards

Brush up on NERC CIP standards and any relevant regulations. Being knowledgeable about these will show that you're serious about compliance and can contribute to the organisation's goals right from the start.