IT Support Analyst with 2nd Level Treasury Systems Support – FIS Integrity
FIS Integrity -Treasury and Risk Management System Support Analyst with 2nd Level experience.
Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System.
Must have at least 3 to 5 years experience supporting 1st / 2nd Line Treasury systems or financial systems support
The Client is ideally looking to recruit at least 1 years experience of working with and supporting FIS Treasury and Risk Management System FIS Integrity.
This is a 2nd level implementation and support position.
Operational Platform Monitoring & Treasury Process Assurance
Ensures uninterrupted execution of Treasury‑critical processes and protection of daily cash positioning, payment execution, and cut‑off compliance.
Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes)
Oversee payment flows across SWIFT, API, EBICS, and bank platforms
Validate inbound data (bank statements, market data, trade feeds)
Execute operational runbooks for failed processes and controlled reprocessing
Perform daily checks and controls including cash position validation and transaction completeness
Incident Management & Treasury Service Continuity
Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations.
Log, classify, and prioritize incidents in ServiceNow based on Treasury business impact
Perform structured triage and initial diagnosis
Resolve standard issues within SLA using approved knowledge base and runbooks
Escalate complex or cross‑system issues to L3 with full technical and business diagnostic context
Support major incident management processes and incident bridge calls
Cash, Position & Exposure Data Integrity
Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision-making, external reporting, and audit processes.
Validate transaction, position, balance, and exposure data across Treasury systems
Identify and resolve discrepancies impacting liquidity confidence and risk accuracy
Support reconciliation processes and ensure audit‑ready completeness of financial data
Testing & Release Support with Treasury Assurance
Ensures Treasury readiness and outcome protection for system changes and SaaS releases.
Support execution of business testing, UAT, and regression testing
Validate operational outputs resulting from system changes
Assist in business readiness checks prior to release or cutover
Essential
- 2–5 years' experience in 1st / 2nd Line Treasury systems or financial systems support
- Understanding of Treasury processes (payments, liquidity, settlements)
- Experience with incident management and ITIL processes
- Strong analytical and troubleshooting skills
Desirable
- Experience in FIS Integrity System
- Basic SQL or data interrogation capability
- Exposure to SWIFT, APIs, and integration technologies
- Experience supporting UAT or testing cycles
Qualifications
- Degree in Finance, IT, or related discipline
- ITIL Foundation (preferred)
- Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable
- A proactive attitude and ability to adapt to a hybrid work environment
This will be a hybrid role with 3 days in the office in Central London.
The salary for this role will be in the range £60K - £85K.
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IT Support Analyst with 2nd Level Treasury Systems Support – FIS Integrity in City of Westminster employer: Free-Work
LA International is an award-winning consultancy that offers a dynamic and inclusive work environment, perfect for Network Consultants seeking meaningful freelance opportunities. With a focus on employee growth and a commitment to diversity, we provide our team with the chance to work on high-profile projects while enjoying the flexibility of remote work and occasional travel to Reading for meetings. Our recognition as a leader in IT recruitment underscores our dedication to excellence and innovation, making us an exceptional employer for those looking to advance their careers in a supportive setting.
