At a Glance
- Tasks: Shape and deliver impactful digital services for millions of users in a government transformation programme.
- Company: Join CGI, a top-rated employer known for its supportive and inclusive culture.
- Benefits: Enjoy competitive salary, excellent pension, private healthcare, and a share scheme.
- Other info: Hybrid role with opportunities for continuous improvement and career development.
- Why this job: Make a meaningful difference while growing your career in a dynamic, people-centred organisation.
- Qualifications: Experienced Business Analyst with a strong background in digital delivery and Agile environments.
The predicted salary is between 50000 - 60000 £ per year.
At CGI, you will play a key role in shaping and delivering digital services that impact millions of users. As a Senior Business Analyst supporting a key programme, you will work at the heart of a large-scale UK Government transformation, helping translate user needs and policy intent into clear, actionable requirements that drive successful delivery. You will be trusted to take ownership of outcomes, encouraged to apply creative thinking to complex problems, and supported by experienced delivery teams who value collaboration, quality and continuous improvement. This is an opportunity to make a meaningful difference while growing your career within a supportive, people-centred organisation.
This is a hybrid position, with an expectation of working two days per week on site at our client offices in Swansea.
Candidate Profile
In this role, you will support Agile delivery squads across a key client programme, working closely with Service Designers, Technical Project Managers, developers and front-line client staff to understand, define and document requirements. You will translate complex business and user needs into well-structured user stories, acceptance criteria and backlog artefacts that enable teams to deliver high-quality digital services. You will operate with a high degree of autonomy, confidently engaging a wide range of technical and non-technical stakeholders to ensure shared understanding, traceability and alignment throughout the delivery lifecycle. You will contribute to continuous improvement across analysis practices, helping teams maintain clarity, momentum and focus on user outcomes within a fast-paced Agile environment.
Key Responsibilities Include
- Lead & define business and user requirements within Agile delivery squads
- Develop & refine product backlogs, user stories and acceptance criteria
- Facilitate workshops and discussions to align user needs, business priorities and delivery outcomes
- Ensure requirements are visible, traceable and embedded into design and backlog refinement
- Collaborate closely with Service Designers, Product and Delivery leads
- Support delivery teams through sprint planning, refinement and reviews
- Use tooling such as Jira and Confluence to manage and maintain delivery artefacts
Required Qualifications To Be Successful In This Role
You will be an experienced Business Analyst with a strong background in digital delivery, comfortable working in Agile environments and engaging confidently with diverse stakeholder groups. You will bring a structured yet pragmatic approach to analysis, with the ability to work independently while remaining closely aligned with delivery teams.
You Should Have
- Proven experience delivering digital services in an enterprise Agile environment
- Strong understanding of the full software development lifecycle (SDLC)
- Hands-on experience defining and managing requirements within Agile squads
- Experience working closely with Product Owners or acting in a proxy Product Owner capacity
- Strong stakeholder engagement, facilitation and influencing skills
- Proficiency using Jira, Confluence and similar backlog management tools
- Experience working within public sector or government digital services environments
- Experience of data analysis would be a positive advantage
Senior Business Analyst: Government Digital Delivery in Swansea employer: Free-Work UK
At CGI, we pride ourselves on being a leading employer that fosters a supportive and inclusive work culture, where your contributions directly impact millions of users through government digital transformation. With a competitive salary, excellent benefits including private healthcare and a share scheme, and a commitment to employee growth and development, you will thrive in an environment that values collaboration and continuous improvement. Join our friendly community in Swansea, where you'll have the opportunity to shape your career while making a meaningful difference in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst: Government Digital Delivery in Swansea
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CGI on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding CGI's values and recent projects. Show us that you’re not just another candidate; demonstrate how your skills align with their mission to deliver impactful digital services.
✨Tip Number 3
Practice your storytelling! Be ready to share specific examples of how you've tackled complex problems in Agile environments. We want to hear about your successes and how you’ve collaborated with diverse teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the CGI community.
We think you need these skills to ace Senior Business Analyst: Government Digital Delivery in Swansea
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Business Analyst role. Highlight your experience in digital delivery and Agile environments, and show how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Stakeholder Engagement Skills:Since this role involves engaging with a variety of stakeholders, be sure to include examples of how you've successfully collaborated with both technical and non-technical teams in your application. This will demonstrate your ability to communicate effectively across different groups.
Highlight Your Problem-Solving Abilities:We love creative thinkers! In your application, share specific instances where you've tackled complex problems or contributed to continuous improvement in previous roles. This will show us that you can thrive in a fast-paced Agile environment.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about CGI and what we stand for.
How to prepare for a job interview at Free-Work UK
✨Know Your Agile Inside Out
Make sure you brush up on Agile methodologies and how they apply to digital delivery. Be ready to discuss your experience with Agile squads, and think of specific examples where you've successfully defined user stories and acceptance criteria.
✨Understand the Public Sector Landscape
Familiarise yourself with the UK Government's digital transformation initiatives. Being able to speak knowledgeably about current projects or challenges in this space will show that you're genuinely interested and prepared for the role.
✨Showcase Your Stakeholder Engagement Skills
Prepare to share examples of how you've engaged with diverse stakeholders in the past. Highlight your facilitation skills and how you've aligned user needs with business priorities, as this is crucial for the role.
✨Get Comfortable with Tools
Since you'll be using tools like Jira and Confluence, make sure you're familiar with their functionalities. If you can, bring examples of how you've used these tools to manage backlogs or document requirements effectively.
