Professional Development Expert in Data & Technology
Professional Development Expert in Data & Technology

Professional Development Expert in Data & Technology

Manchester Full-Time 36000 - 60000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Deliver engaging training on AI and Microsoft 365 to help learners succeed.
  • Company: Join Corndel, a leader in vocational learning, transforming professional development.
  • Benefits: Enjoy a dynamic work environment with opportunities for personal growth and remote work options.
  • Why this job: Make a real impact by empowering others with essential digital skills and AI knowledge.
  • Qualifications: Passion for AI, technical expertise in M365, and experience in coaching or mentoring required.
  • Other info: Ideal for self-starters eager to drive change and support learners in their career journeys.

The predicted salary is between 36000 - 60000 Β£ per year.

Professional Development Expert in Data & Technology

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Professional Development Expert in Data & Technology

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Corndel is seeking exceptional individuals to join our Professional Development Expert (PDE) Team to deliver first class coaching and training for our Level 3 AI- Productivity Champion Programme. To be successful in this role you must be passionate about AI and IT/Technical support and be able to demonstrate its practical and pragmatic uses, which will be evident from your own career journey.

This role will support professionals in adopting and integrating AI-powered tools, enhancing digital literacy, and driving efficiency in their organisations. This role requires technical expertise in M365, a solid understanding of AI (particularly Microsoft Copilot), and the ability to coach and mentor learners through our apprenticeship programme. The ideal candidate will have experience delivering engaging training sessions and supporting digital adoption in organisations.

You will join a company which is breaking new ground and offering a more intelligent, dynamic, and achievable way of developing people through a world class programme of vocational learning. Corndel delivers a range of programmes, including Leadership and Management, Project Management, Business Administration, Data Professional, Data Analytics, DevOps, Software Development and Fundraising.

You Will

  • Manage a caseload of learners, mentoring, coaching and equipping them to develop the technical skills needed to be successful in their roles
  • Deliver comprehensive training aligned to our apprenticeship programme on Microsoft 365 applications, including Outlook, Teams, SharePoint, Word, Excel, PowerPoint, and Power Automate.
  • Guide learners in adopting AI-powered features such as Microsoft Copilot, ensuring they understand AI productivity, security, and ethical considerations.
  • Provide training and guidance to learners on how to deliver hands-on digital support, diagnosing and resolving application issues, monitoring system use, and promoting best practices in data security.
  • Coach and mentor learners, helping them build confidence in their digital skills and successfully integrate AI and M365 tools into their role and organisations.
  • Take our theoretical course content and tailor it for each individual learner that you are supporting through regular teaching sessions and workshops
  • Support your caseload of learners to complete all Corndel training material and assessment tasks in a timely manner
  • Ensure that each of your learners is working on their respective qualification, accepts the value of it, is making progress and is actively pursuing it as a means of furthering their career
  • Work with key stakeholders to support learner progress and client delight
  • Ultimately you will be measured on the number of learners successfully completing the qualification, and the satisfaction of each learner and their line manager with the Corndel programme
  • Potential to manage client account relationships from an operational perspective
  • Evidence a commitment to the values of Corndel and an understanding of the transformational impact of education.

Responsibilities

  • Teaching a cohort of learners, guiding them through their programme
  • Ensuring over 85% of learners achieve their qualification(s) on time.
  • Meeting regular milestones for each learner to present a compliant portfolio of evidence.
  • Supporting learners to complete their portfolio within the set timescales and to the highest standard possible.
  • Timetabling and holding one-to-one teaching sessions regularly.
  • Facilitating workshops that engage, motivate and educate the learner.
  • Engaging with the learners’ line managers on a quarterly basis to review progress.
  • Adhering to all compliance requirements for the qualification
  • Supporting the Skills for Business team to engage learners through Maths & English qualification where relevant.

Candidate Profile

Corndel is looking for exceptional talent, people who want to make a difference and who are used to working hard and achieving personal success. People who understand the complexities, challenges, satisfaction and frustrations of regularly working with data and want to pass on their knowledge and skills in conjunction with a comprehensive and highly acclaimed qualification to help others succeed.

We are searching for people who can demonstrate the following attributes.

Personality and Attitude

  • A self-starter and self-manager who can engage people, keep them engaged and progressing through the qualification.
  • Want to teach and ensure learning is taking place.
  • A can-do and upbeat attitude to work, colleagues, clients and managers.
  • An inquisitive mind, able to find things out and problem solve.
  • Solutions focused with detailed attention to both the outcomes and the inputs to secure them.
  • With integrity and standards that mirror those of Corndel – where people and success matter.
  • A passion for continued professional and personal development and a desire and pleasure in seeing others develop and succeed.
  • A person who wants to make a difference.

Technical Skills

Required Knowledge and experience

Minimum Technical Skills Required

  • CMSTeams
  • Technical Expertise in M365 & AI: Strong working knowledge of Microsoft 365 applications and AI-powered features such as Microsoft Copilot.
  • Digital Support Experience: Hands-on experience troubleshooting application issues, training colleagues, and ensuring digital security best practices.
  • Change Management & AI Adoption: Understanding of how organisations respond to technological change, with the ability to support learners in overcoming resistance and driving AI adoption.
  • PowerPoint
  • Word
  • Group learning/Facilitation skills
  • Coaching or mentoring experience

Additional Ideal Technical Skills Required

  • Digital engagement tools (menti/Miro/Whiteboarding etc)
  • Familiarity with helpdesk operations is a plus
  • A good understanding of AI and Large Language Models (LLMs) (highly advantageous).
  • Microsoft Certified Trainer status (desirable).
  • ITIL qualification (desirable).
  • Practical experience with Power Automate and Copilot Studio (highly advantageous).

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Education and Training

  • Industries

    Human Resources Services

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Professional Development Expert in Data & Technology employer: Free-Work UK

Corndel is an exceptional employer that champions professional growth and innovation in the field of data and technology. With a strong commitment to employee development, we offer a dynamic work culture that fosters collaboration and creativity, alongside comprehensive training programmes that empower our team members to excel in their careers. Located in Manchester, our team enjoys the unique advantage of being part of a forward-thinking organisation that is at the forefront of vocational learning, making a meaningful impact on the lives of learners and businesses alike.
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Contact Detail:

Free-Work UK Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Professional Development Expert in Data & Technology

✨Tip Number 1

Familiarise yourself with Microsoft 365 applications and AI tools, especially Microsoft Copilot. Being able to demonstrate your practical knowledge of these technologies during interviews will set you apart from other candidates.

✨Tip Number 2

Showcase your experience in coaching and mentoring others. Prepare examples of how you've successfully guided learners or colleagues in adopting new technologies, as this aligns perfectly with the role's requirements.

✨Tip Number 3

Engage with the latest trends in AI and digital literacy. Being well-versed in current developments will not only enhance your discussions during interviews but also demonstrate your passion for the field.

✨Tip Number 4

Network with professionals in the education and technology sectors. Attend relevant workshops or webinars to connect with potential colleagues and gain insights that could be beneficial during your application process.

We think you need these skills to ace Professional Development Expert in Data & Technology

Technical Expertise in Microsoft 365 applications
Strong knowledge of AI-powered features such as Microsoft Copilot
Digital Support Experience
Change Management & AI Adoption
Coaching and Mentoring Skills
Group Learning and Facilitation Skills
Problem-Solving Skills
Attention to Detail
Engagement and Motivation Techniques
Understanding of Digital Security Best Practices
Experience with Power Automate
Familiarity with Digital Engagement Tools (e.g., Menti, Miro)
Microsoft Certified Trainer status (desirable)
ITIL qualification (desirable)
Practical experience with Copilot Studio (highly advantageous)

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 applications and AI tools, particularly Microsoft Copilot. Use specific examples from your career that demonstrate your technical expertise and coaching abilities.

Craft a Compelling Cover Letter: In your cover letter, express your passion for AI and digital literacy. Discuss how your background aligns with the responsibilities of the role, such as mentoring learners and delivering engaging training sessions.

Showcase Relevant Experience: When detailing your work history, focus on roles where you have successfully supported digital adoption or delivered training. Highlight any measurable outcomes, like learner satisfaction rates or qualification completion percentages.

Demonstrate Your Teaching Style: If possible, include a brief description of your teaching philosophy or approach in your application. Mention how you engage learners and tailor content to meet their individual needs, which is crucial for this role.

How to prepare for a job interview at Free-Work UK

✨Show Your Passion for AI and Technology

Make sure to express your enthusiasm for AI and technology during the interview. Share specific examples from your career that highlight how you've used AI tools, like Microsoft Copilot, to drive efficiency and enhance digital literacy.

✨Demonstrate Your Coaching Skills

Prepare to discuss your experience in coaching and mentoring others. Highlight any training sessions you've delivered and how you tailored content to meet individual learner needs, as this role requires strong facilitation skills.

✨Familiarise Yourself with M365 Applications

Since the role involves delivering training on Microsoft 365 applications, brush up on your knowledge of Outlook, Teams, SharePoint, and other tools. Be ready to discuss how you've used these applications in practical scenarios.

✨Understand Change Management

Be prepared to talk about your understanding of how organisations adapt to technological changes. Share strategies you've employed to help learners overcome resistance and successfully adopt new AI-powered tools.

Professional Development Expert in Data & Technology
Free-Work UK
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  • Professional Development Expert in Data & Technology

    Manchester
    Full-Time
    36000 - 60000 Β£ / year (est.)

    Application deadline: 2027-07-30

  • F

    Free-Work UK

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