At a Glance
- Tasks: Lead the Product Inventory Onboarding for SNOW4Business and drive innovative solutions.
- Company: Join Free-Work UK, an award-winning IT consultancy with a global reach.
- Benefits: Competitive pay based on skills, flexible working options, and career growth opportunities.
- Other info: Dynamic work environment with a focus on collaboration and innovation.
- Why this job: Make a real impact in product management while working with cutting-edge technology.
- Qualifications: Experience with ServiceNow CSM and strong product leadership skills required.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Product owner (IT) / Contractor role at Free-Work UK.
Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Skills Required
- ServiceNow CSM, including:
- Business Services
- Technical Services
- CMDB modelling
- Entitlement frameworks
- SLA/Contract behaviours
- Scripted REST APIs
Product Lifecycle Governance
Product Lifecycle Governance is a key responsibility area for this role, encompassing product, technical, and operational standards.
Candidate Profile
Product Owner - SNOW4Business Product Inventory Onboarding. The role is Outside IR35.
Role Purpose
The Product Owner (PO) will own the end‑to‑end Product Inventory Onboarding capability within SNOW4Business. This role is accountable for translating integration specifications, product‑lifecycle rules, and portal behaviour into a clear, governed, technically rigorous product roadmap that aligns Group standards, local market needs, and ServiceNow platform constraints.
Key Responsibilities
- Own the SN4B Product Inventory Onboarding roadmap.
- Define DXL canonical event patterns.
- Orchestrate SNOW async processes and queue sequencing.
- Drive portal capability uplift (COVE / Liferay / new portal direction).
- Collaborate on requirements refinement and technical alignment.
- Engage with market stakeholders.
- Ensure product lifecycle governance.
- Align data model and architecture.
- Define testing strategy and production readiness.
- Maintain governance and compliance.
Required Skills and Experience
Technical Expertise
- Deep understanding of ServiceNow CSM, including:
- Business Services
- Technical Services
- CMDB modelling
- Entitlement frameworks
- SLA/Contract behaviours
- Scripted REST APIs
- TMF APIs, specifically:
- G‑DxL canonical integration layer, async message handling, and queue sequencing.
- Portal ecosystems:
- COVE
- Legacy Liferay portals
- New portal direction (OPF / COVE2.0)
- Product lifecycle management and its impact.
Product Leadership
- Proven experience delivering multi‑market enablement products.
- Translate highly technical design decisions into stakeholder‑ready communications.
- Facilitate design authority sessions across Group, Market, DXL, ServiceNow, Security, and Portal teams.
Key Deliverables
- Product roadmap for SN4B Product Inventory Onboarding.
- L3/L4 functional specifications and acceptance criteria.
Success Measure
Reduced manual onboarding effort and improved incident/service request routing accuracy.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Product Management and Marketing
Industries
Human Resources Services
Product owner (IT) / Contractor employer: Free-Work UK
At Free-Work UK, we pride ourselves on being an award-winning employer that fosters a dynamic and inclusive work culture. Our commitment to employee growth is evident through our comprehensive training programmes and opportunities for career advancement, particularly in the thriving IT sector. Located at the largest single site in the UK, we offer a collaborative environment where innovative ideas are encouraged, making it an ideal place for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Product owner (IT) / Contractor
✨Discover Your Niche
In the product management and development realm, it's crucial to find your specific niche. Are you into agile methodologies or more traditional project management? Make sure your portfolio showcases your strengths in your chosen area—this helps you stand out to potential clients who are looking for that expertise.
✨Join Product Management Communities
Connecting with other freelancers in product management can open doors for collaborations and referrals. Join communities like ProductCoalition or PMHQ on LinkedIn. Engage in discussions, share your experiences, and let people know you’re on the lookout for freelance gigs—they can lead you to opportunities you wouldn't find otherwise.
✨Craft a Killer Online Portfolio
As a freelancer, your online presence is everything. Create a compelling portfolio that highlights your past projects, including case studies and testimonials from previous clients. Use platforms like Behance or your own website to display your work visually—this gives potential clients a taste of what they can expect when they hire you.
✨Pitch to Startups and Local Businesses
Look for startups or local businesses that need help with product management or development. These smaller organisations often look for freelance talent and appreciate fresh ideas. Reach out directly via email or at networking events, and propose how you can help them with their current challenges. Don’t forget to check out opportunities directly on platforms like ours at Free-Work UK—it’s where many freelancers find their next gig.
We think you need these skills to ace Product owner (IT) / Contractor
Some tips for your application 🫡
Showcase Your Product Management Experience:When applying for the freelance Product owner (IT) / Contractor role at Free-Work UK, make sure your CV highlights your relevant product management experience. Include specific projects where you led product development, focusing on how you identified user needs and managed the development cycle. This gives us a clear picture of your skills and real-world applications.
Prepare a Portfolio of Your Work:A stellar portfolio can make all the difference in the freelance world! Put together case studies of previous products you've worked on, including your role in the project, challenges faced, and the impacts of your decisions. We love seeing tangible results and learning about your thought process.
Be Ready to Discuss Your Methodologies:In your application, mention any specific methodologies or frameworks you’re familiar with, like Agile or Scrum. We’re interested in how you approach product development, so sharing your working methods could really set you apart as a candidate.
Outline Your Availability and Rates:As a freelancer, it’s important to be upfront about how much time you can dedicate to the role and your rate. Make sure to include this information in your cover letter — it shows you're transparent and ready to jump in at Free-Work UK. Plus, it helps us understand if we can align expectations from the get-go!
How to prepare for a job interview at Free-Work UK
✨Show Off Your Product Vision
For a freelance Product owner (IT) / Contractor role, it’s crucial to demonstrate your ability to not just manage products, but to have a vision for them. Prepare to discuss previous projects where you identified a gap in the market or improved an existing product—show how your insights led to tangible results.
✨Be Ready for Agile Discussions
Agile methodologies are the bread and butter of product management. Brush up on your knowledge of Agile principles, and be prepared to discuss how you've implemented Scrum or Kanban in past projects. We want to see your familiarity with tools like JIRA or Trello, and how you've used them to streamline workflows.
✨Portfolio Power
As a freelancer, your portfolio speaks volumes. Make sure it showcases a variety of projects that highlight your skills in product development, user research, and stakeholder management. Include case studies that outline your role, the challenges you faced, and how your solutions brought value.
✨Master the Pricing Conversation
Freelancing often comes down to negotiating your worth. Be prepared to discuss your rates confidently. Know what you bring to the table, and don’t shy away from justifying your pricing based on your past successes and the unique skills you offer—this is how we ensure a good fit with Free-Work UK.
