At a Glance
- Tasks: Manage fault calls, service requests, and provide Smart-Hands support in a dynamic office environment.
- Company: Join an award-winning tech company known for its inclusive culture and global impact.
- Benefits: Competitive contractor rate, opportunity for growth, and a chance to work with top executives.
- Other info: Flexible working environment with opportunities for professional development and learning.
- Why this job: Make a real difference by supporting high-level users and tackling complex IT challenges.
- Qualifications: Strong communication skills, attention to detail, and experience with Office 365 and Windows 11.
The predicted salary is between 37800 - 46200 £ per year.
Onsite Support Engineer Location: Temple, London
Opportunity to work with a Global customer account, at their Head Office in London. The role itself encompasses managing fault calls, service requests and planned changes, Smart-Hands support and manning PC/Laptop builds, OS configuration, AD administration, some hardware repair. This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Capable of taking ownership of complex cases and managing end to end resolution.
Mandatory Skills
- Personable - Must be able to communicate at all levels and represent at the highest level
- Strong organisational and admin skills
- Attention to detail
- Deskside capabilities
- S-NOW
- Office 365
- Windows 11
- Asset Management
- Documentation creation
Desirable skills:
- AV support (or a willingness to learn)
Target Start Date: asap
Target End Date: 31/12/27
Recruitment Type: Contractor
Rate: £200 Inside
Location of role: London
LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Onsite Support Engineer - London (IT) / Contractor employer: Free-Work UK
Free-Work UK is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the fast-paced field of cloud technology. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and the chance to work in a highly secure environment that values integrity and excellence. With a focus on employee well-being and a commitment to fostering a supportive team atmosphere, Free-Work UK stands out as a rewarding place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite Support Engineer - London (IT) / Contractor
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Free-Work UK values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Free-Work UK might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Free-Work UK!
✨Direct Apply to Free-Work UK
Let's not forget to apply directly through the Free-Work UK website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Onsite Support Engineer - London (IT) / Contractor
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Free-Work UK.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Free-Work UK. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Free-Work UK
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
