At a Glance
- Tasks: Manage IT infrastructure, oversee networks, and lead critical IT projects.
- Company: Join a family-run business known for innovative safety footwear and a commitment to quality.
- Benefits: Enjoy a 4-day work week, competitive salary, bonuses, and generous holiday.
- Why this job: Be part of a supportive team while making a real impact in IT management.
- Qualifications: Proven IT management experience, knowledge of Azure, and proficiency in M365 and Power BI.
- Other info: This role offers a unique chance to shape IT support in a growing company.
The predicted salary is between 24000 - 28000 £ per year.
This is an excellent opportunity for a hands-on IT Manager with a proven track record in Infrastructure and 2nd Line Support to join a family run manufacturing business, where you will play a key role in on-site IT maintenance.
This company are specialist manufacturers of high-quality safety footwear, having evolved into industry leaders known for their innovative designs and commitment to safety. To achieve their growth goals, this company are looking to bring in an on-site IT Project Manager, to support the overall infrastructure.
In this varied role you will be solely responsible for being a hands-on IT Manager, looking after maintaining both physical and cloud-based IT infrastructure, alongside overseeing networks and wireless connectivity. This includes establishing and maintaining cybersecurity best practices, such as patch management, vulnerability tracking, and threat mitigation. Lastly, you will be required to lead critical IT projects like ERP and CRM system upgrades, software integrations, and cloud migrations.
The ideal candidate will have a proven track record within IT Project Management and 2nd Line Support abilities. Having a focus on IT infrastructure, including Azure, servers, networks, and endpoints, with a technical understanding of LAN/WAN networks. Given the ongoing transition of ERP from Dynamics to Business Central, knowledge of both would be beneficial. Lastly, proficiency in managing and optimising M365 tools and Power BI, as well as implementing automation solutions, is also necessary.
This is a fantastic opportunity for an IT Manager to join a family run manufacturing business, looking to take on their first permanent on-site IT support.
The Role:
- Manage physical & cloud IT infrastructure.
- Oversee networks & wireless connectivity.
- Implement cybersecurity best practices.
- Lead IT projects (ERP, CRM, migrations).
The Person:
- Proven IT Management & 2nd Line skills.
- Focus on IT infrastructure (Azure, servers, networks, endpoints, LAN/WAN).
- Knowledge of Dynamics & Business Central (ERP).
- Proficient in M365, Power BI, & automation.
IT Support Engineer employer: Free-Work UK
Contact Detail:
Free-Work UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Azure, Dynamics, and Business Central. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the IT support field, especially those who have experience in manufacturing environments. Engaging with industry-specific forums or LinkedIn groups can provide valuable insights and connections that may lead to job opportunities.
✨Tip Number 3
Prepare to discuss your previous experiences with IT project management and 2nd line support during interviews. Be ready to share specific examples of how you've successfully managed IT infrastructure and led projects, as this will demonstrate your capability for the role.
✨Tip Number 4
Showcase your understanding of cybersecurity best practices, particularly in relation to patch management and threat mitigation. Being able to articulate your approach to maintaining secure IT systems will be crucial in impressing potential employers.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT management and 2nd line support. Focus on specific projects you've led, especially those involving cloud infrastructure, cybersecurity, and ERP systems.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your hands-on experience with IT infrastructure and how you can contribute to their growth goals, particularly in managing both physical and cloud-based systems.
Showcase Relevant Skills: Clearly outline your technical skills related to Azure, M365, Power BI, and any experience with Dynamics or Business Central. Use specific examples to demonstrate your proficiency and how it aligns with the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for an IT Support Engineer role.
How to prepare for a job interview at Free-Work UK
✨Showcase Your Technical Skills
Be prepared to discuss your experience with IT infrastructure, particularly Azure, servers, and networks. Highlight specific projects where you've successfully managed these technologies, as this will demonstrate your hands-on capabilities.
✨Understand Cybersecurity Practices
Since the role involves implementing cybersecurity best practices, brush up on key concepts like patch management and threat mitigation. Be ready to share examples of how you've applied these practices in previous roles.
✨Familiarise Yourself with ERP Systems
Given the transition from Dynamics to Business Central, it’s crucial to understand both systems. If you have experience with either, be sure to mention it and discuss how you can contribute to the migration process.
✨Demonstrate Project Management Experience
Prepare to talk about your experience leading IT projects, especially those involving software integrations or cloud migrations. Use the STAR method (Situation, Task, Action, Result) to structure your responses for clarity.