At a Glance
- Tasks: Respond to escalations and monitor systems to resolve incidents in a secure environment.
- Company: Join a leading tech firm focused on cloud and infrastructure technologies.
- Benefits: Competitive pay, professional development, and the chance to work with cutting-edge tech.
- Other info: Great opportunity for career growth in a dynamic and secure setting.
- Why this job: Make a real impact by supporting critical systems and developing your skills.
- Qualifications: Strong VMware experience and problem-solving skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
Must have an Active DV Clearance.
Responsibilities
- Respond to escalations from 2nd Line support teams.
- Monitor systems using event management tooling and resolve incidents.
- Perform change activities in line with defined processes.
- Support lifecycle management of platforms to maintain vendor supportability.
- Carry out readiness assessments for new services entering production.
- Produce and maintain technical documentation and support materials.
- Provide technical leadership across support activities where required.
Skills and Experience
- Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF which is essential.
- Experience supporting Horizon VDI environments.
- Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM.
- Understanding of physical networking concepts.
- Strong problem solving and analytical skills.
- Ability to take ownership of technical issues and lead resolution.
Desirable Experience
- Experience with cloud administration such as vCloud Director.
- Exposure to event monitoring tools such as SCOM or Aria Operations.
- Automation and scripting using PowerShell.
- Server administration across Windows Server environments.
- Experience with software distribution tools such as MECM.
Additional Information
- Work within a secure environment supporting critical systems.
- Opportunity to develop across cloud and infrastructure technologies.
4th Line Cloud Support Engineer - VCF - DV Cleared (IT) / Contractor in Hart employer: Free-Work UK
As a 4th Line Cloud Support Engineer, you will thrive in a dynamic and secure environment that prioritises employee growth and development. Our company fosters a collaborative work culture where technical expertise is valued, and you will have the opportunity to enhance your skills across cloud and infrastructure technologies while supporting critical systems. With a commitment to innovation and excellence, we offer a rewarding career path for those looking to make a meaningful impact in the IT sector.
StudySmarter Expert Advice🤫
We think this is how you could land 4th Line Cloud Support Engineer - VCF - DV Cleared (IT) / Contractor in Hart
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with VMware or cloud technologies. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Bring up specific experiences with vCenter, ESXi, or any relevant tools you've used. This will help us see how you can tackle real-world problems.
✨Tip Number 3
Prepare for scenario-based questions! Think about how you'd handle escalations or incidents in a cloud support role. We love candidates who can think on their feet and provide solid solutions under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow in cloud and infrastructure technologies.
We think you need these skills to ace 4th Line Cloud Support Engineer - VCF - DV Cleared (IT) / Contractor in Hart
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with the VMware stack and any relevant cloud technologies. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the 4th Line Cloud Support Engineer role. Share specific examples of how you've tackled similar challenges in the past.
Show Off Your Problem-Solving Skills:In your application, give us a glimpse of your analytical skills. Describe situations where you took ownership of technical issues and led the resolution process. We love seeing candidates who can think on their feet!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Free-Work UK
✨Know Your Tech Inside Out
Make sure you brush up on your VMware stack knowledge, especially vCenter, ESXi, NSX, and VCF. Be ready to discuss your experience with Horizon VDI environments and Windows systems, as these will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Highlight your analytical skills and how you've taken ownership of problems to lead their resolution. This will demonstrate your capability to handle escalations effectively.
✨Familiarise Yourself with Event Management Tools
Since monitoring systems is a key part of the role, make sure you understand tools like SCOM or Aria Operations. If you have experience with these, be ready to discuss how you've used them to resolve incidents or improve system performance.
✨Prepare for Technical Leadership Questions
As this role involves providing technical leadership, think about times when you've led support activities or mentored others. Be prepared to discuss your approach to lifecycle management and how you ensure vendor supportability.
