At a Glance
- Tasks: Support and maintain IT infrastructures while managing incidents through a ticketing system.
- Company: Free-Work UK, a dynamic company in the tech industry.
- Benefits: Competitive salary between £35K to £45K and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement in a fast-paced environment.
- Why this job: Join a collaborative team and enhance your skills in a vibrant London setting.
- Qualifications: 5+ years of IT support experience with strong English and Japanese language skills.
The predicted salary is between 35000 - 45000 £ per year.
Free-Work UK is seeking an IT Infrastructure Engineer to provide support and maintenance for IT infrastructures. The ideal candidate will have a minimum of 5 years of experience in IT support, with strong English and Japanese skills. The role involves working closely with users and project teams, and managing incidents through a ticketing system.
The salary is competitive, ranging from £35K to £45K, and the position is based in London.
Global IT Infra Support Engineer (2nd/3rd Line) employer: Free-Work UK
At Free-Work UK, we pride ourselves on fostering a dynamic and inclusive work culture that values collaboration and innovation. As a Global IT Infra Support Engineer, you will benefit from competitive salaries, ongoing professional development opportunities, and the chance to work in the vibrant city of London, where diverse perspectives are celebrated and employee growth is actively encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Global IT Infra Support Engineer (2nd/3rd Line)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about openings at Free-Work UK. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding the latest trends in IT infrastructure. We want you to shine when discussing your experience with 2nd/3rd line support!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share specific examples of how you've managed incidents through a ticketing system. This will demonstrate your hands-on experience and ability to handle real-world challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Global IT Infra Support Engineer (2nd/3rd Line)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in IT support, especially if you've got 5+ years under your belt. We want to see how your skills align with the role, so don’t be shy about showcasing your expertise!
Show Off Your Language Skills:Since strong English and Japanese skills are a must, make sure to mention any relevant language qualifications or experiences. We love seeing candidates who can communicate effectively in both languages!
Be Clear About Your Experience:When detailing your past roles, focus on your experience with ticketing systems and incident management. We’re looking for someone who can hit the ground running, so clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Free-Work UK
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around IT infrastructures. Be ready to discuss your experience with 2nd and 3rd line support, and be prepared to answer scenario-based questions that test your problem-solving skills.
✨Show Off Your Language Skills
Since strong English and Japanese skills are a must, practice speaking about your technical experience in both languages. You might be asked to explain complex concepts in Japanese, so being comfortable with the terminology will give you an edge.
✨Familiarise Yourself with Ticketing Systems
Get to know the ticketing systems commonly used in IT support. Be ready to discuss how you've managed incidents in the past, including how you prioritised tasks and communicated with users. This shows you understand the workflow and can hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, and the company culture at Free-Work UK. This not only shows your interest but also helps you gauge if it’s the right fit for you.
