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For Companies At a Glance
- Tasks: Install, repair, and maintain IT hardware and software on customer sites.
- Company: Join an award-winning IT consultancy with a global presence.
- Benefits: Competitive hourly rate, hands-on experience, and potential for contract extension.
- Why this job: Gain practical skills while working directly with clients in a dynamic environment.
- Qualifications: High School Diploma or GED; tech certification preferred.
- Other info: Opportunity to work in a professional setting with career growth potential.
The predicted salary is between 22 - 22 £ per hour.
Our client is looking for an IT Field Engineer to work fully onsite in York. This would be an initial 6 month contract with an hourly rate of £22.10 Inside IR35.
Job Profile Summary
Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
Key Responsibilities
- Serves as Field Engineer for specific clients and/or for specific products and applications, including tech kiosks / desks.
- Provides software, hardware and networking support for desktops, laptops, servers, network devices, AV rooms and other networked devices.
- Installs and maintains PCs and associated software, networks, servers, peripherals and other networked devices.
- Supports network products from both operational and maintenance perspectives, including preventative maintenance activities.
- Performs installs, moves, adds and changes as required.
- Tests and certifies PCs, networks, servers and client approved applications.
- Provides follow-up on problems or escalations.
- Maintains a high degree of professionalism in actions, demeanour and dress.
- Meets SLA requirements and ensures client satisfaction in all interactions.
Key Qualifications
- High School Diploma or GED required.
- May require technical certification or Associate Degree.
- Generally, 1-2 years' experience in area of responsibility.
Field Engineer (IT) / Contractor employer: Free-Work UK
Contact Detail:
Free-Work UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer (IT) / Contractor
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Field Engineers and practice your responses. Make sure you can showcase your technical skills and how you've solved problems in the past.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Field Engineer (IT) / Contractor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Engineer role. Highlight relevant experience in IT support, installations, and maintenance. We want to see how your skills match what our client is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the job description and show us your enthusiasm for the position.
Showcase Your Technical Skills: Since this role involves hardware and software support, be sure to list any technical certifications or relevant training you have. We love seeing candidates who are proactive about their professional development!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we’ll keep you updated on your application status!
How to prepare for a job interview at Free-Work UK
✨Know Your Tech Inside Out
Make sure you’re well-versed in the hardware and software you'll be working with. Brush up on your knowledge of PCs, networks, and any specific products mentioned in the job description. Being able to discuss these confidently will show that you're ready to hit the ground running.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've tackled technical issues in the past. Think of specific scenarios where you installed, repaired, or maintained systems. This will highlight your hands-on experience and ability to think on your feet.
✨Showcase Your Customer Service Skills
Since this role involves working directly with clients, be ready to discuss how you ensure customer satisfaction. Share instances where you’ve gone above and beyond to help a client understand a product or resolve an issue. This will demonstrate your professionalism and commitment to service.
✨Dress the Part
First impressions matter! Dress professionally for the interview to reflect the high degree of professionalism expected in the role. It shows respect for the interviewers and indicates that you take the opportunity seriously.