LA International is seeking a Service Desk Agent to provide 24/7 technical support in London for Microsoft products, operating systems, networks, and PCs. Active DV clearance is required and the role is onsite on a rotating 24/7 shift.
The incumbent will diagnose incidents, own resolutions, and follow ITIL-based processes, documenting actions and resolutions. Strong customer service, teamwork, and composure under pressure are essential.
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24/7 Service Desk Agent - DV Cleared IT Support in City of Westminster employer: Free-Work UK
Free-Work UK is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the fast-paced field of cloud technology. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and the chance to work in a highly secure environment that values integrity and excellence. With a focus on employee well-being and a commitment to fostering a supportive team atmosphere, Free-Work UK stands out as a rewarding place for those looking to make a meaningful impact in their careers.
