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- Tasks: Troubleshoot and support Mac and Windows devices in a dynamic tech environment.
- Company: Exciting tech support company located in trendy Shoreditch.
- Benefits: Competitive salary, hybrid work model, and a chance to enhance your IT skills.
- Why this job: Join a vibrant team and make a difference in tech support while growing your career.
- Qualifications: 3+ years in IT engineering, proficient in Azure and M365, with strong communication skills.
- Other info: 6-month fixed-term contract with potential for future opportunities.
The predicted salary is between 25000 - 30000 £ per year.
A tech support company in Shoreditch is looking for an IT Support Analyst with 3+ years of experience in IT engineering. The role involves troubleshooting, diagnosing issues, and supporting both Mac and Windows devices. Candidates should be proficient in Azure and M365, possess excellent communication skills, and be service-oriented. This is a hybrid position offering a salary range of £25K to £30K for a 6-month fixed-term contract.
Hybrid IT Support Analyst: MS 365, Azure & End-User Tech in City of London employer: Free-Work UK
Contact Detail:
Free-Work UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Support Analyst: MS 365, Azure & End-User Tech in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work with Azure and M365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare for interviews by brushing up on troubleshooting scenarios related to both Mac and Windows devices. We want you to demonstrate your problem-solving prowess and communication skills.
✨Tip Number 3
Tailor your approach! When applying through our website, make sure to highlight your experience with IT engineering and customer service. We love seeing candidates who align their skills with what we’re looking for.
✨Tip Number 4
Stay updated! Keep an eye on the latest trends in IT support, especially around Azure and M365. Showing that you’re in the know can really impress during interviews and set you apart from the competition.
We think you need these skills to ace Hybrid IT Support Analyst: MS 365, Azure & End-User Tech in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Azure and M365, as well as your troubleshooting skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about tech support and how your service-oriented mindset makes you a great fit for our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves supporting both Mac and Windows devices, clear communication is key. In your application, give examples of how you've effectively communicated technical information to non-techy users. We appreciate candidates who can bridge that gap!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Free-Work UK
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Azure and M365. Be ready to discuss specific features, troubleshooting techniques, and any recent updates. This will show that you're not just familiar with the tools but also passionate about them.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice explaining technical concepts in simple terms. You might be asked to describe how you would help a non-technical user solve a problem, so think of examples from your past experience.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life support scenarios. Think about how you would approach diagnosing issues on both Mac and Windows devices. Having a structured problem-solving method will impress the interviewers.
✨Demonstrate Your Service Orientation
This role is all about helping users, so be ready to share examples of how you've gone above and beyond in previous roles. Highlight your commitment to customer satisfaction and how you handle difficult situations with grace.
