CGI is seeking a Senior Service Desk Analyst to own and resolve complex incidents on a full-time basis in Chippenham. You’ll lead escalation, mentor teammates and drive service improvements while maintaining high-quality end-user support.
You will work with ITIL-based processes, ITSM tooling (Jira, Remedy, Mattermost) and cloud environments, delivering reliable solutions and clear customer communication in a busy client programme.
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Senior Service Desk Analyst - UK Security Clearance in Chippenham employer: Free-Work UK
Free-Work UK is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the fast-paced field of cloud technology. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and the chance to work in a highly secure environment that values integrity and excellence. With a focus on employee well-being and a commitment to fostering a supportive team atmosphere, Free-Work UK stands out as a rewarding place for those looking to make a meaningful impact in their careers.
