Free-Work UK is seeking a capable 2nd line IT Support professional. You will handle incident and request tasks, ensuring resolution within SLA targets, and coordinate with Level 3 teams for major issues.
You will troubleshoot hardware, software, and network problems, install/configure software and hardware, and support internal/external project managers on tasks as needed. A full UK driving license is required.
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2nd Line IT Support Technician β Windows & Networks employer: Free-Work UK
Free-Work UK is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the fast-paced field of cloud technology. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and the chance to work in a highly secure environment that values integrity and excellence. With a focus on employee well-being and a commitment to fostering a supportive team atmosphere, Free-Work UK stands out as a rewarding place for those looking to make a meaningful impact in their careers.