Assistant Operations Manager
Assistant Operations Manager

Assistant Operations Manager

Newcastle upon Tyne Full-Time 32000 - 48000 £ / year (est.) No home office possible
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Free Spirits

At a Glance

  • Tasks: Support daily operations and manage a small team in logistics and distribution.
  • Company: FreeSpirits is a thriving company supplying medical products to the healthcare industry.
  • Benefits: Enjoy up to 5 days holiday buy-back, pension scheme, free parking, and 33 days annual leave.
  • Why this job: Make a real impact on operational efficiency while leading a collaborative team.
  • Qualifications: Experience managing teams in logistics, ISO9001 knowledge, and strong analytical skills required.
  • Other info: Full-time role with a salary of circa £40,000, based in Newcastle under Lyme.

The predicted salary is between 32000 - 48000 £ per year.

FreeSpirits Newcastle-Under-Lyme, England, United Kingdom

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We are currently recruiting for an Assistant Operations Manager to join a small yet thriving distribution and logistics team supplying medical products to the healthcare industry. This is a full time, permanent role based in Newcastle under Lyme working Monday to Friday 9am-5pm. A salary of circa £40,000 per annum is on offer plus some great benefits!

Are you passionate about process improvement and team collaboration?

This dynamic Assistant Operations Manager role offers the chance to work closely with the Operations Manager, contributing to the development and implementation of operational strategies, monitoring performance, and ensuring adherence to company policies and procedures. You will play a crucial role in supporting the smooth and efficient running of our daily operations from initial customer enquiry through to dispatch.

Why This Role Stands Out

  • Professional Growth: Engage in meaningful work that directly impacts operational efficiency and effectiveness.
  • Team Leadership: Manage and motivate a dedicated team of five within Warehouse and Customer Service, fostering a positive and collaborative work environment.
  • Quality Management: Play a crucial role in maintaining our ISO9001:2015 quality management system and leading annual audits to ensure compliance.
  • Comprehensive Benefits: Enjoy up to 5 days of holiday buy-back (post-probation), a company pension scheme, free onsite parking, a 30-minute paid lunch, and 33 days of annual leave inclusive of bank holidays.

Key Responsibilities

  • Operational Support: Assist the Operations Manager in overseeing daily activities, monitoring and analysing performance metrics, and implementing best practices.
  • Team Management: Provide support, guidance, and training to the operational team, ensuring objectives are met.
  • Quality Management System: Ensure compliance with laws, regulations, and safety standards, maintain supplier compliance records, and recommend process improvements.
  • Reporting and Analysis: Prepare and analyse operational reports, track KPIs, and present data to management.
  • Compliance and Safety: Promote a safe and healthy work environment and maintain accurate records.

We are really keen to hear from applicants with the following skills and experience:

  • Proven experience managing a small team within an SME.
  • Operations experience from within a distribution or logistics background ideally.
  • Experience maintaining an ISO9001:2015 Quality Management System.
  • Ability to keep calm when working to tight deadlines e.g. next day requests at 4.30pm!
  • Strong analytical skills with the ability to identify areas for improvement using Excel.
  • Proficiency with ERP and WMS systems (SAP knowledge would be advantageous).
  • Proficiency in Microsoft Office including Excel, Word, PowerPoint.

This Assistant Operations Manager role is ideal for a proactive and solution-oriented individual with a keen eye for detail. If you are ready to take on a challenging and rewarding position, this could be the perfect fit for you.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Administrative and Support Services

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Assistant Operations Manager employer: Free Spirits

FreeSpirits is an exceptional employer located in Newcastle-under-Lyme, offering a vibrant work culture that prioritises team collaboration and professional growth. As an Assistant Operations Manager, you will benefit from comprehensive perks including generous holiday allowances, a pension scheme, and opportunities for personal development while working in a supportive environment that values quality management and operational excellence.
Free Spirits

Contact Detail:

Free Spirits Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Operations Manager

✨Tip Number 1

Familiarise yourself with ISO9001:2015 standards, as this role heavily involves quality management. Understanding these standards will not only help you in interviews but also demonstrate your commitment to maintaining high-quality operations.

✨Tip Number 2

Brush up on your analytical skills, particularly with Excel. Being able to showcase your ability to track KPIs and analyse operational reports will set you apart from other candidates.

✨Tip Number 3

Highlight any previous experience managing a small team, especially in a logistics or distribution setting. Be prepared to discuss specific examples of how you've motivated your team and improved processes.

✨Tip Number 4

Research FreeSpirits and their operational strategies. Understanding their business model and challenges will allow you to tailor your discussions during the interview, showing that you're genuinely interested in contributing to their success.

We think you need these skills to ace Assistant Operations Manager

Team Leadership
Operational Strategy Development
Performance Monitoring
Process Improvement
Quality Management (ISO 9001:2015)
Data Analysis
Reporting Skills
Compliance Knowledge
Safety Standards Awareness
Proficiency in ERP and WMS Systems
Strong Analytical Skills
Microsoft Office Proficiency (Excel, Word, PowerPoint)
Ability to Work Under Pressure
Excellent Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in operations management, team leadership, and quality management systems. Use specific examples that demonstrate your ability to improve processes and manage a team effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for process improvement and team collaboration. Mention how your skills align with the responsibilities of the Assistant Operations Manager role and express your enthusiasm for contributing to FreeSpirits.

Highlight Relevant Skills: In your application, emphasise your experience with ISO9001:2015 quality management systems, ERP and WMS systems, and your analytical skills. Provide examples of how you've used these skills to achieve results in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Assistant Operations Manager position.

How to prepare for a job interview at Free Spirits

✨Showcase Your Team Management Skills

As an Assistant Operations Manager, you'll be managing a small team. Be prepared to discuss your previous experience in team leadership, how you motivate and support your team, and any specific examples of successful team projects you've led.

✨Demonstrate Your Process Improvement Knowledge

This role requires a passion for process improvement. Come equipped with examples of how you've identified inefficiencies in past roles and the steps you took to enhance operational efficiency. Highlight any relevant methodologies or frameworks you’ve used.

✨Familiarise Yourself with ISO9001:2015 Standards

Since maintaining the ISO9001:2015 quality management system is crucial, brush up on these standards before your interview. Be ready to discuss your experience with quality management systems and how you ensure compliance in your work.

✨Prepare for Analytical Questions

Strong analytical skills are essential for this position. Prepare to discuss how you've used data analysis in previous roles, particularly with Excel. Think of specific metrics you've tracked and how your insights led to improvements in operations.

Assistant Operations Manager
Free Spirits
Location: Newcastle upon Tyne
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