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For Companies At a Glance
- Tasks: Create an inspiring customer experience while driving sales and maintaining store operations.
- Company: Join the vibrant Free People team in Richmond, UK.
- Benefits: Enjoy up to 40% discount, flexible hours, and wellness support.
- Why this job: Be part of a brand that celebrates individuality and diversity.
- Qualifications: Energetic, communicative, and a team player with a passion for fashion.
- Other info: Great opportunities for personal growth and a fun work environment.
The predicted salary is between 12 - 15 £ per hour.
This position is located at 54 George Street, Richmond, TW91HJ United Kingdom.
Role Summary
To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.
What You’ll Be Doing
- Exceed the customer’s service expectations by meeting the following responsibilities:
- Build genuine relationships with customers.
- Greet all customers upon entering the store.
- Offer to hold items for the customer at the cash wrap or in the fitting room.
- Determine the customer’s needs and offer suggestions and alternatives.
- Utilize all customer care resources.
- Offer to locate out of stock product from direct or from another store.
- Assist in maintaining store merchandising and operational standards.
- Uphold all company policy and procedures.
- Maintain a high level of awareness and concern for Loss Prevention.
- Facilitate the zones of the floor based on business needs.
Also May Include
- Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities:
- Comment on items purchased.
- Inquire if their purchase is a gift that will need to be wrapped.
- Request the customer’s zip code or email address.
- Ring transactions efficiently – issue a receipt.
- Compare signatures on back of card and on the POS Screen.
- Demonstrate knowledge of return policy.
- Practice proper phone etiquette.
- Perform all register functions.
- Train new stylists on Register University.
- Maintain cash wrap organization, cleanliness and restock.
What You’ll Need
- Energy and happiness that is contagious to your friends, family, and everyone around you.
- Builds relationships naturally, embraces individuality and diversity.
- Exhibits clear verbal communication skills.
- Ability to thrive in a fast paced, rapidly evolving environment.
- Heart and soul for the FP brand.
- Experience being a team player.
- Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays.
- Eagerness to learn and grow within the organization.
Work Life Balance
- ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
Wellbeing
- Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
Employee Discounts
- Up to 40% employee discount at all URBN Brands.
Travel
- Season ticket loan for eligible employees.
- Cycle to work scheme for eligible employees.
Continued Development
- We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Free People Stylist 8 hours (temp role) - Richmond, UK employer: Free People
Contact Detail:
Free People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Free People Stylist 8 hours (temp role) - Richmond, UK
✨Tip Number 1
Get to know the Free People brand inside out! Familiarise yourself with their style, values, and customer experience. This will help you connect with customers and show that you truly embody the brand.
✨Tip Number 2
Practice your people skills! Building genuine relationships is key in retail. Try role-playing with friends or family to get comfortable with greeting customers and offering personalised suggestions.
✨Tip Number 3
Be ready to showcase your energy and enthusiasm during interviews. Employers love candidates who can bring a positive vibe to the team. Show them how your happiness can enhance the customer experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Free People family.
We think you need these skills to ace Free People Stylist 8 hours (temp role) - Richmond, UK
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express your passion for the Free People brand and how it resonates with your lifestyle.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples of how you've built relationships with customers or contributed to a team – this will show us you’re a perfect fit for the role!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great candidate for the Free People Stylist position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Free People
✨Know the Brand Inside Out
Before your interview, dive deep into Free People's brand ethos and lifestyle. Familiarise yourself with their latest collections, values, and customer engagement strategies. This will help you demonstrate your passion for the brand and how you can contribute to creating that unique customer experience.
✨Showcase Your People Skills
Since building genuine relationships with customers is key, think of examples from your past experiences where you've excelled in customer service. Be ready to share stories that highlight your ability to connect with diverse individuals and exceed their expectations.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating customer interactions. Practice how you would greet a customer, suggest alternatives, or handle a difficult situation. This will showcase your communication skills and ability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready about the store's operations or team dynamics. This shows your eagerness to learn and grow within the organisation, and it also gives you a chance to assess if the role aligns with your career goals.