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- Tasks: Create an inspiring customer experience while driving sales and maintaining store operations.
- Company: Join the vibrant Free People team in a stylish London location.
- Benefits: Enjoy up to 40% discount, flexible hours, and unique perks like 'Life Leave'.
- Why this job: Be part of a brand that celebrates individuality and diversity while building genuine customer relationships.
- Qualifications: Energetic, communicative team players with a passion for fashion and customer service.
- Other info: Great opportunities for personal growth and development in a fast-paced environment.
The predicted salary is between 1300 - 1800 £ per month.
Location: This position is located at 38/39 Duke of York Square, London, SW34LY United Kingdom.
Role Summary: To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.
What You'll Be Doing: Exceed the customer's service expectations by meeting the following responsibilities:
- Build genuine relationships with customers.
- Greet all customers upon entering the store.
- Offer to hold items for the customer at the cash wrap or in the fitting room.
- Determine the customer's needs and offer suggestions and alternatives.
- Utilize all customer care resources.
- Offer to locate out of stock product from direct or from another store.
- Assist in maintaining store merchandising and operational standards.
- Uphold all company policy and procedures.
- Maintain a high level of awareness and concern for Loss Prevention.
- Facilitate the zones of the floor based on business needs.
Also may include: Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities:
- Comment on items purchased.
- Inquire if their purchase is a gift that will need to be wrapped.
- Request the customer's zip code or email address.
- Ring transactions efficiently – issue a receipt.
- Compare signatures on back of card and on the POS Screen.
- Demonstrate knowledge of return policy.
- Practice proper phone etiquette.
- Perform all register functions.
- Train new stylists on Register University.
- Maintain cash wrap organization, cleanliness and restock.
What You'll Need:
- Energy and happiness that is contagious to your friends, family, and everyone around you.
- Builds relationships naturally, embraces individuality and diversity.
- Exhibits clear verbal communication skills.
- Ability to thrive in a fast paced, rapidly evolving environment.
- Heart and soul for the FP brand.
- Experience being a team player.
- Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays.
- Eagerness to learn and grow within the organization.
The Perks:
- Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees.
- Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
#FreePeople Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
8 Hour Stylist in London employer: Free People
Contact Detail:
Free People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 8 Hour Stylist in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Free People's style, values, and customer experience. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out from the crowd.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and any tips they might have for landing a role. Plus, a friendly face can make all the difference when it comes to getting noticed!
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face as a stylist. Think about how you'd greet customers, suggest items, and handle transactions. The more prepared you are, the more confident you'll feel during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can tailor your application to highlight your unique skills and experiences that align with the Free People vibe.
We think you need these skills to ace 8 Hour Stylist in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and energy that fits the Free People vibe.
Tailor Your Application: Make sure to customise your application for the 8 Hour Stylist role. Highlight your experience in building relationships with customers and any relevant skills that match what we’re looking for. It shows us you really care!
Show Your Passion: We love seeing enthusiasm for the Free People brand! Share why you’re excited about this opportunity and how you embody the lifestyle and values we stand for. It’ll make your application stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Free People
✨Know the Brand Inside Out
Before your interview, dive deep into the Free People brand. Understand their values, lifestyle, and what makes them unique. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As an 8 Hour Stylist, building relationships with customers is key. Prepare examples of how you've successfully engaged with customers in the past. Think about times when you went above and beyond to meet their needs – this will demonstrate your ability to exceed customer expectations.
✨Be Ready for a Fast-Paced Environment
The role requires thriving in a rapidly evolving environment. During the interview, share experiences where you successfully managed multiple tasks or adapted quickly to changes. This will highlight your ability to keep up with the dynamic nature of retail.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and eagerness to learn and grow within the organisation.
