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For Companies At a Glance
- Tasks: Create an inspiring customer experience while driving sales and maintaining store operations.
- Company: Join the vibrant Free People team in Brighton, UK.
- Benefits: Enjoy a great work-life balance, employee discounts, and private medical insurance.
- Other info: Flexible hours and opportunities for personal growth in a dynamic retail environment.
- Why this job: Be part of a brand that celebrates individuality and diversity while building genuine customer relationships.
- Qualifications: Energetic, communicative, and a team player with a passion for the Free People brand.
The predicted salary is between 10 - 12 £ per hour.
This position is located at 48-49 East Street, Brighton, BN11HN United Kingdom.
Role Summary
To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.
What You’ll Be Doing
- Exceed the customer’s service expectations by meeting the following responsibilities:
- Build genuine relationships with customers.
- Greet all customers upon entering the store.
- Offer to hold items for the customer at the cash wrap or in the fitting room.
- Determine the customer’s needs and offer suggestions and alternatives.
- Utilize all customer care resources.
- Offer to locate out of stock product from direct or from another store.
- Assist in maintaining store merchandising and operational standards.
- Uphold all company policy and procedures.
- Maintain a high level of awareness and concern for Loss Prevention.
- Facilitate the zones of the floor based on business needs.
Also May Include
- Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities:
- Comment on items purchased.
- Inquire if their purchase is a gift that will need to be wrapped.
- Request the customer’s zip code or email address.
- Ring transactions efficiently – issue a receipt.
- Compare signatures on back of card and on the POS Screen.
- Demonstrate knowledge of return policy.
- Practice proper phone etiquette.
- Perform all register functions.
- Train new stylists on Register University.
- Maintain cash wrap organization, cleanliness and restock.
What You’ll Need
- Energy and happiness that is contagious to your friends, family, and everyone around you.
- Builds relationships naturally, embraces individuality and diversity.
- Exhibits clear verbal communication skills.
- Ability to thrive in a fast paced, rapidly evolving environment.
- Heart and soul for the FP brand.
- Experience being a team player.
- Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays.
- Eagerness to learn and grow within the organization.
The Perks
- Work Life Balance Life Leave – one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Employee Discounts Up to 40% employee discount at all URBN Brands.
- Travel Season ticket loan for eligible employees.
- Cycling to work scheme for eligible employees.
- Continued Development We offer structured support within the business alongside continued learning and development.
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Free People Stylist 8 Hours - Brighton, UK employer: Free People
Contact Detail:
Free People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Free People Stylist 8 Hours - Brighton, UK
✨Tip Number 1
Get to know the Free People brand inside out! Familiarise yourself with their style, values, and customer experience. This will help you connect with the team and show that you're genuinely passionate about what they do.
✨Tip Number 2
Practice your people skills! Since building relationships with customers is key, try role-playing scenarios with friends or family. This will boost your confidence and help you nail those customer interactions during the interview.
✨Tip Number 3
Be ready to showcase your energy and enthusiasm! When you walk into that interview, let your personality shine. Show them that you can bring a contagious vibe to the store and make every customer's experience memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Free People family. Let’s get you that stylist position!
We think you need these skills to ace Free People Stylist 8 Hours - Brighton, UK
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express your passion for the Free People brand and how it resonates with your lifestyle.
Tailor Your Application: Make sure to customise your application for the Free People Stylist role. Highlight your experience in customer service and any relevant skills that align with the job description. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Free People
✨Know the Brand Inside Out
Before your interview, dive deep into Free People's brand ethos and lifestyle. Familiarise yourself with their latest collections, values, and customer engagement strategies. This will not only show your passion for the brand but also help you connect with the interviewers on a personal level.
✨Showcase Your People Skills
As a stylist, building genuine relationships with customers is key. Prepare examples of how you've successfully engaged with customers in the past. Think about times when you exceeded expectations or turned a challenging situation into a positive experience.
✨Demonstrate Flexibility and Team Spirit
Highlight your ability to thrive in a fast-paced environment and your willingness to work flexible hours. Share experiences where you collaborated with a team to achieve store goals or adapted to changing business needs, as this aligns perfectly with what they’re looking for.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team culture, training opportunities, or how they measure success in the role. This shows your eagerness to learn and grow within the organisation, which is something they value highly.