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For Companies At a Glance
- Tasks: Lead and inspire a team while driving sales and enhancing customer experience.
- Company: Join Free People, a vibrant brand known for its unique lifestyle and fashion.
- Benefits: Enjoy up to 40% off at URBN Brands, flexible work-life balance, and wellness support.
- Why this job: Be part of a creative culture that values innovation and personal development.
- Qualifications: Strong leadership skills and a passion for retail are essential.
- Other info: This is a full-time role located in the heart of Cambridge.
The predicted salary is between 28000 - 36000 £ per year.
Free People Assistant Store Manager – Cambridge, UK
Join to apply for the Free People Assistant Store Manager – Cambridge, UK role at Free People
Free People Assistant Store Manager – Cambridge, UK
1 day ago Be among the first 25 applicants
Join to apply for the Free People Assistant Store Manager – Cambridge, UK role at Free People
This position is located at 14 Trinity Street, Cambridge, , CB21TB United Kingdom
Role Summary
To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.
The Assistant Store Manager will partner and support the Store Manager and the Assistant Visual Manager. They will have an open and direct line of communication with the District Manager in order to most effectively hold a firm knowledge of overall brand direction and focus
What You\’ll Be Doing
People
- Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:
- Consistent and continual feedback and accountability
- Promoting sense of ownership and delegation
- Team involvement and strategic planning
- Morning and any all store staff meetings and trainings
- Manage and motivate a high level of Customer Care utilizing all resources and initiatives
- Partner with Store Brand Leader in performance appraisals and setting goals, with timely follow-up, in order to ensure employee development
- Facilitate hiring and recruiting; actively attracting and attaining talent
- Partner with the Store Brand Leader with new hire onboarding, training & development plans
- Lead by example to set bar for employee productivity
- Serve as a proactive mentor, teacher and problem solver for sales team
- Identify and develop internal talent for succession planning
- Develop and enhance the selling culture within the store
Process
- Maintain business awareness, and drive sales in order to achieve and exceed goals
- Complete all planning objectives in partnership with District and Store level management
- Adhere to and support Typical Week structure by facilitating scheduling and zoning needs in partnership with management team
- Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention
- Prioritize and delegate tasking to ensure objectives are completed in a timely manner
- Drive the restock process in partnership with management to maintain stock levels and sell-through awareness
- Educate the staff on all home office communication and initiatives
- Communicate performance observations and offer feedback to district point people
- Work closely with product receiving team to uphold stock room standards
- Actively MOD and manage all operational aspects of the store
- Uphold all company policy and procedure
Presentation
- Utilize and manage the use of weekly sales reports to track, analyze and communicate business results, as well as determine strategies to maximize sales
- Execute and/ or delegate all weekly operational and visual objectives
- Effectively manage and educate the staff on all accessible training processes that will result in consistent visual standards and execution
- Maintain an awareness of brand aesthetic and relevance to the store environment and communicate with team
- Communicate product performance observations and offer feedback to District Brand Leader.
What You\’ll Need
- Strong people management and leadership skills
- Good business acumen and ability to achieve visual and operational excellence
- Critical thinking skills and a passion for continually evolving and innovating
- Well-rounded leader with a proven record of hiring and developing creative and operational talent
- Experienced in coaching, counseling & conflict resolution
The Perks
Work Life Balance
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts
- Up to 40% employee discount at all URBN Brands
Travel
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development
- We offer structured support within the business alongside continued learning and development
#FreePeople
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
General Business, Management, and Customer Service
-
Industries
Retail, Retail Apparel and Fashion, and Consumer Services
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Free People Assistant Store Manager - Cambridge, UK employer: Free People
Contact Detail:
Free People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Free People Assistant Store Manager - Cambridge, UK
✨Tip Number 1
Familiarise yourself with the Free People brand and its values. Understanding their unique lifestyle and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you motivated staff or improved customer service, as these are key aspects of the role.
✨Tip Number 3
Network with current or former employees of Free People if possible. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 4
Prepare to discuss your business acumen and how you've driven sales in previous roles. Be ready to share strategies you've implemented that led to increased revenue or improved operational efficiency.
We think you need these skills to ace Free People Assistant Store Manager - Cambridge, UK
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Assistant Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Leadership Skills: Emphasise your leadership and people management skills in your CV and cover letter. Provide specific examples of how you've motivated teams, handled conflicts, or developed talent in previous roles.
Highlight Customer Care Experience: Since customer care is a significant part of the role, include any relevant experience you have in providing excellent customer service. Mention any initiatives you've led that improved customer satisfaction.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the Free People brand and your understanding of its culture. Use this opportunity to explain why you're a great fit for the team and how you can contribute to the store's success.
How to prepare for a job interview at Free People
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Be prepared to discuss your experience in mentoring and motivating teams, and share specific examples of how you've successfully led a team in the past.
✨Understand the Brand
Familiarise yourself with Free People's brand image and lifestyle. During the interview, express your understanding of their aesthetic and how you can contribute to maintaining it in-store. This shows your commitment to the brand and its values.
✨Prepare for Customer Care Scenarios
Customer care is crucial in retail. Think of examples where you've handled customer complaints or improved customer satisfaction. Be ready to discuss how you would maintain high standards of customer service in your role.
✨Discuss Business Acumen
The role requires good business sense. Be prepared to talk about how you've driven sales in previous positions, including any strategies you've implemented to exceed sales goals. Highlight your ability to analyse sales reports and make data-driven decisions.
