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For Companies At a Glance
- Tasks: Create an inspiring customer experience while driving sales and maintaining store operations.
- Company: Free People is a vibrant lifestyle brand that celebrates individuality and creativity.
- Benefits: Enjoy flexible hours, employee discounts, and wellness support including private medical insurance.
- Why this job: Join a fun team, connect with customers, and grow your skills in a dynamic retail environment.
- Qualifications: Bring energy, clear communication skills, and a passion for the Free People brand.
- Other info: Part-time role with opportunities for continued learning and development.
The predicted salary is between 17600 - 28000 £ per year.
Free People 8hr Stylist – Redchurch Street, London
Join to apply for the Free People 8hr Stylist – Redchurch Street, London role at Free People
Free People 8hr Stylist – Redchurch Street, London
2 days ago Be among the first 25 applicants
Join to apply for the Free People 8hr Stylist – Redchurch Street, London role at Free People
This position is located at 25-27 Redchurch St., London, , E27DJ United Kingdom
Role Summary
To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.
What You\’ll Be Doing
- Exceed the customer’s service expectations by meeting the following responsibilities:
- Build genuine relationships with customers.
- Greet all customers upon entering the store.
- Offer to hold items for the customer at the cash wrap or in the fitting room.
- Determine the customer’s needs and offer suggestions and alternatives.
- Utilize all customer care resources.
- Offer to locate out of stock product from direct or from another store.
- Assist in maintaining store merchandising and operational standards.
- Uphold all company policy and procedures.
- Maintain a high level of awareness and concern for Loss Prevention.
- Facilitate the zones of the floor based on business needs.
Also May Include
- Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities:
- Comment on items purchased.
- Inquire if their purchase is a gift that will need to be wrapped.
- Request the customer’s zip code or email address.
- Ring transactions efficiently – issue a receipt.
- Compare signatures on back of card and on the POS Screen.
- Demonstrate knowledge of return policy.
- Practice proper phone etiquette.
- Perform all register functions.
- Train new stylists on Register University.
- Maintain cash wrap organization, cleanliness and restock.
What You\’ll Need
- Energy and happiness that is contagious to your friends, family, and everyone around you
- Builds relationships naturally, embraces individuality and diversity
- Exhibits clear verbal communication skills
- Ability to thrive in a fast paced, rapidly evolving environment
- Heart and soul for the FP brand
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays
- Eagerness to learn and grow within the organization
The Perks
Work Life Balance
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts
- Up to 40% employee discount at all URBN Brands
Travel
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development
- We offer structured support within the business alongside continued learning and development
#FreePeople
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Part-time
Job function
-
Job function
General Business, Other, and Customer Service
-
Industries
Retail, Retail Apparel and Fashion, and Consumer Services
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Free People 8hr Stylist - Redchurch Street, London employer: Free People
Contact Detail:
Free People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Free People 8hr Stylist - Redchurch Street, London
✨Tip Number 1
Familiarise yourself with the Free People brand and its lifestyle. Visit their website and social media to understand their aesthetic, values, and customer base. This knowledge will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with people in retail or hospitality settings. The role requires building genuine relationships with customers, so honing your ability to communicate effectively and warmly will set you apart from other candidates.
✨Tip Number 3
Be prepared to showcase your flexibility and adaptability. The job involves working in a fast-paced environment, so think of examples from your past experiences where you've successfully managed changing priorities or handled unexpected situations.
✨Tip Number 4
Network with current or former employees of Free People if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing for the stylist position.
We think you need these skills to ace Free People 8hr Stylist - Redchurch Street, London
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Free People is looking for in a stylist. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Make sure your CV reflects your relevant experience in retail and customer service. Use specific examples that demonstrate your ability to build relationships with customers and thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Free People brand and your enthusiasm for the role. Mention how your personal style aligns with their aesthetic and how you can contribute to creating an inspirational customer experience.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Free People
✨Show Your Passion for the Brand
Before the interview, make sure to research Free People and understand its brand values and lifestyle. During the interview, express your enthusiasm for the brand and how it resonates with your personal style. This will demonstrate that you are not just looking for any job, but are genuinely interested in being part of their team.
✨Prepare for Customer Interaction Scenarios
Since the role involves building genuine relationships with customers, be ready to discuss how you would handle various customer service scenarios. Think of examples from your past experiences where you exceeded customer expectations or resolved conflicts effectively.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work as part of a team and your willingness to adapt to changing store needs. Share specific instances where you collaborated with colleagues or adjusted your schedule to meet business demands, as this aligns with the company's emphasis on teamwork and flexibility.
✨Dress the Part
As a stylist, your appearance is important. Dress in a way that reflects the Free People aesthetic while also being professional. This not only shows that you understand the brand's image but also gives the interviewers a glimpse of your styling abilities.