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- Tasks: Create an inspiring customer experience while driving sales and maintaining store operations.
- Company: Join the vibrant Free People team in Cambridge, UK.
- Benefits: Gain retail experience, flexible hours, and a fun work environment.
- Other info: Temporary role with potential for future opportunities.
- Why this job: Be part of a brand that celebrates individuality and creativity.
- Qualifications: Energetic, friendly, and passionate about fashion and customer service.
The predicted salary is between 10 - 12 £ per hour.
Location: This position is located at 14 Trinity Street, Cambridge, CB21TB United Kingdom.
Role Summary: To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.
What You'll Be Doing:
- Exceed the customer’s service expectations by meeting the following responsibilities:
- Build genuine relationships with customers.
- Greet all customers upon entering the store.
- Offer to hold items for the customer at the cash wrap or in the fitting room.
- Determine the customer’s needs and offer suggestions and alternatives.
- Utilize all customer care resources.
- Offer to locate out of stock product from direct or from another store.
- Assist in maintaining store merchandising and operational standards.
- Uphold all company policy and procedures.
- Maintain a high level of awareness and concern for Loss Prevention.
- Facilitate the zones of the floor based on business needs.
Also may include:
- Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities:
- Comment on items purchased.
- Inquire if their purchase is a gift that will need to be wrapped.
- Request the customer’s zip code or email address.
- Ring transactions efficiently – issue a receipt.
- Compare signatures on back of card and on the POS Screen.
- Demonstrate knowledge of return policy.
- Practice proper phone etiquette.
- Perform all register functions.
- Train new stylists on Register University.
- Maintain cash wrap organization, cleanliness and restock.
What You'll Need: Energy and happiness that is contagious.
Free People Stylist 8 Hours (Temporary role) - Cambridge, UK employer: Free People
Contact Detail:
Free People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Free People Stylist 8 Hours (Temporary role) - Cambridge, UK
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Free People's vibe and values. This way, you can show how your style aligns with their mission and how you can create that unique customer experience they’re after.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to nail down how you’d greet customers and suggest items. The more genuine and enthusiastic you are, the better your chances of making a lasting impression.
✨Tip Number 3
Be ready to share your own experiences! Think of times when you’ve gone above and beyond for a customer or created a memorable shopping experience. These stories will help you stand out and show you’re the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Free People Stylist 8 Hours (Temporary role) - Cambridge, UK
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service in a fun and engaging way.
Tailor Your Application: Make sure to customise your application to reflect how your skills and experiences align with the Free People brand. Highlight any relevant experience in retail or customer service that showcases your ability to create an amazing shopping experience.
Be Specific: Use specific examples from your past experiences to demonstrate how you've exceeded customer expectations or built genuine relationships. This helps us see how you can bring that same energy and happiness to our team!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and it ensures your application lands right in our hands!
How to prepare for a job interview at Free People
✨Know the Brand Inside Out
Before your interview, dive deep into Free People's brand ethos and lifestyle. Familiarise yourself with their latest collections, values, and customer engagement strategies. This will not only show your passion for the brand but also help you connect your personal style to their image.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. Think about specific situations where you built genuine relationships or exceeded expectations. This will demonstrate your ability to create that unique customer experience they’re looking for.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Reflect back what you hear and ask clarifying questions if needed. This shows that you value communication and are ready to understand customer needs, which is crucial for a stylist role.
✨Bring Your Energy and Positivity
Free People is all about energy and happiness, so let your personality shine through! Be enthusiastic and approachable during the interview. Share stories that highlight your positive attitude and how it has impacted your work environment or customer interactions.