At a Glance
- Tasks: Manage collections and build relationships with clients to recover outstanding payments.
- Company: Join Gett by Lyft, a leading tech company in London's transport network.
- Benefits: Competitive salary, diverse team, and opportunities for personal growth.
- Other info: Embrace diversity and bring your true self to work.
- Why this job: Make a real impact while working in a fun and collaborative environment.
- Qualifications: 2-3 years in credit control and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Gett by Lyft, now part of the Freenow by Lyft organization, seamlessly integrates the legendary tradition of the black cab with industry‑leading technology.
Designed for discerning travellers who value reliability, we have been helping riders \"Gett\" where they need to be across the UK since 2010.
As a staple of the capital’s transport network, we are truly part of the London furniture‑with 1 in 9 Londoners have used our platform to move across the city.
In July 2025, Freenow was acquired by Lyft, a global mobility platform which connects riders and drivers for billions of rides across North America and Europe.
Today, Gett and Freenow work together under the Lyft umbrella to create a more caring and connected world.
We are a global, diverse, and collaborative team that strives for excellence and likes to have fun.
Ready for your next ride?
YOUR DAILY ADVENTURES WILL INCLUDE
Responsible for collections of outstanding debt for Gett and planning course of action to recover outstanding payments.
Research information on debtors involving details like new address and other information and seeks to reach out obtain payment.
Debt collector will have to be polite and sensitive towards clients while also remaining committed to their purpose and persistent.
Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.
Responsibilities
- Managing and monitoring clients across multiple platforms.
- Timely and effective collection of all outstanding debts and customers payments
- Negotiate payoff deadlines or payment plans
- Investigate and resolve client discrepancies.
- Control overdue clients through various different platform tools.
- Maintaining contact with clients to ensure invoices are clear for payment
- Create trust relationship with debtors when possible to avoid future issues.
- Comply with requirements when legal action is unavoidable.
- Working with debt collections agency and reviewing progress reports.
- Ensure there is an adequate provision for doubtful debt.
- Addressing ongoing customer complaints/concerns or billing issues which may delay payment of the client.
- Provide clients with requested documentation when needed.
Required Skills/Abilities
- 2-3 years of proven experience in credit control, preferably in a growing tech company.
- Time management skills are essential to complete all required clients calls day.
- Experience in working with targets and tight deadlines.
- Good knowledge of relevant legal requirements.
- Team player, both within finance and across the broader business.
DIVERSITY, EQUITY & INCLUSION
Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.
#J-18808-Ljbffr
Credit Controller in London employer: FREE NOW
Gett by Lyft is an exceptional employer located in the heart of London, offering a vibrant work culture that values diversity, collaboration, and innovation. As part of a global mobility platform, employees benefit from opportunities for professional growth and development while contributing to a mission that connects communities. With a focus on employee well-being and a supportive environment, Gett ensures that every team member can thrive and enjoy their daily adventures in a dynamic industry.
