Head of Supply Operations & QoS Excellence
Head of Supply Operations & QoS Excellence

Head of Supply Operations & QoS Excellence

Full-Time 43200 - 72000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead operations and enhance driver engagement for a top mobility platform.
  • Company: A leading mobility platform in Greater London with a focus on innovation.
  • Benefits: Flexible working arrangements and a range of employee benefits.
  • Why this job: Join a dynamic team and make a significant impact in the ride-hailing sector.
  • Qualifications: 10+ years of operations experience and a business degree required.
  • Other info: Great opportunity for career growth in a fast-paced environment.

The predicted salary is between 43200 - 72000 Β£ per year.

A leading mobility platform in Greater London is looking for an experienced operations manager to oversee primary KPIs related to drivers and their engagement. The role demands strong project management skills along with a track record in navigating operational challenges within the ride-hailing sector. Ideal candidates will have over 10 years of operations experience and a primary business degree. This position offers flexible working arrangements and various employee benefits.

Head of Supply Operations & QoS Excellence employer: FREE NOW

As a leading mobility platform in Greater London, we pride ourselves on fostering a dynamic work culture that prioritises employee well-being and professional growth. With flexible working arrangements and a comprehensive benefits package, we empower our team to excel in their roles while navigating the exciting challenges of the ride-hailing sector. Join us to be part of a forward-thinking company that values innovation and collaboration.
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Contact Detail:

FREE NOW Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Head of Supply Operations & QoS Excellence

✨Tip Number 1

Network like a pro! Reach out to your connections in the ride-hailing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on openings that aren't advertised.

✨Tip Number 2

Prepare for interviews by brushing up on your project management skills. Be ready to discuss specific examples of how you've tackled operational challenges in the past. We want to see your experience shine!

✨Tip Number 3

Showcase your passion for driver engagement! Think about innovative ideas you could bring to the table that would enhance driver satisfaction and performance. This will set you apart from other candidates.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Head of Supply Operations & QoS Excellence

Project Management
Operations Management
KPI Analysis
Driver Engagement Strategies
Problem-Solving Skills
Stakeholder Management
Data-Driven Decision Making
Communication Skills
Leadership Skills
Adaptability
Strategic Planning
Operational Excellence
Experience in Ride-Hailing Sector

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in operations management, especially in the ride-hailing sector. We want to see how your skills align with the primary KPIs related to drivers and engagement.

Showcase Project Management Skills: Since strong project management is key for this role, include specific examples of projects you've managed successfully. We love seeing how you've navigated operational challenges in your previous roles.

Highlight Relevant Experience: With over 10 years of operations experience required, be sure to emphasise your relevant background. We’re looking for candidates who can demonstrate their journey and growth in the field.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at FREE NOW

✨Know Your KPIs

Make sure you understand the key performance indicators (KPIs) relevant to the role. Research how they impact driver engagement and operational efficiency in the ride-hailing sector. Being able to discuss specific KPIs and how you've successfully managed them in the past will show your expertise.

✨Showcase Project Management Skills

Prepare examples of projects you've managed that relate to operations. Highlight your approach to overcoming challenges and achieving results. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to follow your thought process.

✨Understand the Company Culture

Research the mobility platform's values and culture. Be ready to explain how your experience aligns with their mission and how you can contribute to their goals. This shows that you're not just a fit for the role but also for the company as a whole.

✨Prepare Questions

Have insightful questions ready to ask at the end of the interview. Inquire about their current operational challenges or future projects. This demonstrates your genuine interest in the role and helps you assess if the company is the right fit for you.

Head of Supply Operations & QoS Excellence
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  • Head of Supply Operations & QoS Excellence

    Full-Time
    43200 - 72000 Β£ / year (est.)
  • F

    FREE NOW

    100-250
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