Duty Manager Our teams at Robinsons are more than exceptional, theyre award winning! And as Duty Manager, youll play a vital role in ensuring they are set for success in a fast-paced and customer focused atmosphere. Looking for a role where you can lead from the front, inspire your team and create great guest experiences every single day? Well, if you love developing teams and take pride in delivering great customer service, this could be the perfect next step in your career. About the role As Duty Manager, youll play a key role in the day-to-day running of the business, working closely with the General Manager to ensure everything runs smoothly and our guests receive the best possible experience. From leading shifts and supporting your team on the floor, to handling challenges and driving service standards, no two days are the same. This is a role we take a lot of pride in, and were looking for someone who can really run with a challenge and take hospitality to the next level. What youll be responsible for Leading shifts and ensuring smooth day-to-day operations across the bar and restaurant Delivering, and inspiring others in, outstanding customer service and creating memorable guest experiences Supporting, coaching and developing team members Handling customer queries and resolving issues confidently and professionally Maintaining high standards of cleanliness, compliance, health & safety and service Acting as a key support to the General Manager in driving team performance and business success Whats in it for you? Competitive salary plus tips. 25% discount on food, drink and accommodation across Robinsons pubs, inns and guest rooms. 50% off food during shifts. Team rewards with discounts at over 800 retailers. 28 days paid annual leave. NEST pension scheme. Ongoing training and career development opportunities. Fully funded apprenticeships available.
Duty Manager in Conwy employer: Frederic Robinson
The Legh Arms, located in the picturesque village of Prestbury, is not just a pub; it's a vibrant community hub where exceptional food, drink, and accommodation come together. As a General Manager, you'll enjoy the autonomy to lead a passionate team while being backed by one of the UK's most respected independent brewers, ensuring a supportive work culture that fosters personal growth and development. With a focus on delivering outstanding guest experiences and building strong local connections, this role offers a unique opportunity to thrive in a rewarding hospitality environment.
