Freddie's Flowers is seeking friendly, proactive customer service enthusiasts to join our award-winning team in London. As the first point of contact for our customers, you will resolve queries, capture feedback and help maintain our high standards of service.
You’ll work two days in the office each week, collaborate across the department, and have ample opportunities to upsell our flowers and services while building lasting relationships with our customers.
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Customer Service Agent — Upsell & Delight (WFH + Perks) employer: Freddie's Flowers
Freddie’s Flowers is an exceptional employer that fosters a creative and inclusive work environment, perfect for those passionate about photography and floral artistry. With a commitment to employee growth, we offer learning and development support, flexible working options, and unique benefits like discounted flowers and health sessions, all while being part of a purpose-driven B Corp organisation. Join us in changing the world with flowers and enjoy a fulfilling role in our vibrant team based in our in-house studio.
