Freddie's Flowers is seeking a friendly and proactive Customer Service Assistant to join our in-office team. You will be the first point of contact for our customers, handling queries with warmth and efficiency, and guiding issues through to resolution.
You will report feedback to help improve our service and work closely with colleagues to ensure every customer interaction is of the highest quality.
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Customer Service Agent - Flowers, WFH & Growth employer: Freddie's Flowers
Freddie’s Flowers is an exceptional employer that fosters a creative and inclusive work environment, perfect for those passionate about photography and floral artistry. With a commitment to employee growth, we offer learning and development support, flexible working options, and unique benefits like discounted flowers and health sessions, all while being part of a purpose-driven B Corp organisation. Join us in changing the world with flowers and enjoy a fulfilling role in our vibrant team based in our in-house studio.