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- Tasks: Lead restaurant operations and enhance guest experiences across various outlets.
- Company: A top hospitality services provider in Greater London.
- Benefits: Competitive pay, career development, and a vibrant work environment.
- Why this job: Make a real impact in the exciting hospitality industry while developing your leadership skills.
- Qualifications: Strong customer service skills and experience in team management.
- Other info: Join a dynamic team and thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality services provider in Greater London is looking for a dynamic individual to lead and support various outlets. You will be responsible for ensuring high standards in operations, championing customer service, and developing team members. Your role will involve analyzing key metrics, responding to customer feedback, and managing the outlet environment to promote operational excellence. This position offers an opportunity to make a significant impact in a vibrant industry.
Restaurant Operations & Guest Experience Lead employer: FREDDA BUSINESS SERVICES PTE. LTD.
Contact Detail:
FREDDA BUSINESS SERVICES PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Operations & Guest Experience Lead
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at places you admire. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experience shine through. Share stories that highlight your skills in customer service and team development.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to restaurants or hospitality groups you’re interested in. Express your enthusiasm and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting roles waiting for you. Plus, applying directly can sometimes give you a leg up over other candidates. Let’s get you that dream job!
We think you need these skills to ace Restaurant Operations & Guest Experience Lead
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about guest experiences and operational excellence!
Highlight Relevant Experience: Make sure to showcase any previous roles that relate to restaurant operations or customer service. We love seeing how your past experiences can contribute to our vibrant team!
Be Data-Driven: Since you'll be analysing key metrics, mention any experience you have with data analysis or using feedback to improve services. It shows us you're ready to make a significant impact!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at FREDDA BUSINESS SERVICES PTE. LTD.
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality services provider. Understand their values, mission, and the specific outlets they operate. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Restaurant Operations & Guest Experience Lead, customer service is key. Prepare examples from your past experiences where you went above and beyond for guests or resolved issues effectively. This will demonstrate your ability to champion customer service in the role.
✨Be Ready to Discuss Metrics
Since you'll be analysing key metrics, brush up on relevant data analysis skills. Be prepared to discuss how you've used metrics in previous roles to improve operations or guest experiences. This shows you can make data-driven decisions.
✨Demonstrate Leadership Qualities
You'll be responsible for developing team members, so think about your leadership style. Prepare to share examples of how you've motivated teams or handled conflicts. This will highlight your capability to lead and support various outlets effectively.
