At a Glance
- Tasks: Lead and manage supported living services for individuals with complex needs.
- Company: Freda’s Care Ltd, a forward-thinking care provider.
- Benefits: Private health insurance, professional development, and clear KPIs for success.
- Other info: Flexible multi-site role with opportunities for growth in forensic services.
- Why this job: Make a real difference in the lives of individuals with challenging behaviours.
- Qualifications: Previous Registered Manager experience and Level 3 in Health and Social Care required.
This role supports individuals with forensic backgrounds, complex needs, and behaviours that may challenge. Due to the complexity and regulatory requirements of the service, previous Registered Manager experience is essential, and experience within forensic or enhanced-needs settings is highly desirable. We are seeking a confident, skilled, and forward-thinking Registered Manager to lead, develop, and oversee multiple supported living services across Staffordshire, Nottinghamshire, and Leicestershire. The successful candidate will provide strong operational leadership, ensure regulatory compliance, and maintain high-quality, person-centred support. A Level 3 in Health and Social Care is essential, and the successful candidate must be willing to work towards a Level 5 Diploma in Leadership & Management for Adult Care.
Key Responsibilities
- Leadership & Line Management
- Provide direct line management to Service Managers across Staffordshire, Nottinghamshire, and Leicestershire.
- Ensure Service Managers are supported, supervised, and held accountable for service performance.
- Lead the wider staff teams across multiple services, promoting a positive, safe, and supportive culture.
- Deliver regular supervisions, appraisals, and performance management for Service Managers and senior staff.
- Maintain a visible leadership presence across all allocated locations.
Regulatory Oversight & Compliance
- Hold full responsibility for CQC compliance across all services within the region.
- Prepare for and lead on CQC inspections, local authority reviews, and internal audits across all counties.
Operational & Contract Management
- Oversee contract monitoring requirements for services commissioned across Staffordshire, Nottinghamshire, and Leicestershire.
- Oversee the day-to-day running of supported living services across the three counties.
Additional Responsibilities
- Provide leadership cover in the absence of Service Managers or senior staff.
- Occasional shift cover may be required to maintain safe staffing.
- Work independently, using initiative and strong organisational skills.
- Contribute to the strategic development of enhanced forensic services within the organisation.
Skills & Experience
- Previous Registered Manager experience is essential.
- Strong understanding of CQC compliance, safeguarding, and regulatory frameworks.
- Experience supporting individuals with forensic histories or complex needs.
- Confident in managing challenging behaviours safely and professionally.
- Strong interpersonal skills with the ability to lead, influence, and motivate others.
- Effective delegation, decision-making, and problem-solving abilities.
- A driving licence is advantageous but not essential.
Working Pattern
- This is a multi-site leadership role requiring flexibility and regular travel across Staffordshire, Nottinghamshire, and Leicestershire.
- A typical week includes:
- Minimum 2 days in service across the region.
- 3 days based in head office Long Eaton based.
- 1 office-based day as required.
- Participation in a leadership on-call rota, providing out-of-hours support and decision-making for staff teams.
- Some weekend availability as part of the rota to ensure consistent leadership presence beyond standard office hours.
What We Offer
- Private health insurance as part of the package.
- A clear set of KPIs linked to compliance, quality, and service outcomes.
- Ongoing support and professional development from the Senior Leadership Team.
- Opportunities to shape and grow enhanced forensic services within a developing organisation.
Registered Manager Supported Living employer: Fredas Care Ltd
Freda’s Care Ltd is an exceptional employer, offering a supportive and dynamic work environment for those passionate about making a difference in the lives of individuals with complex needs. With a strong focus on professional development, including opportunities to work towards a Level 5 Diploma in Leadership & Management for Adult Care, employees benefit from ongoing support from the Senior Leadership Team and a culture that promotes positive leadership across multiple locations in Staffordshire, Nottinghamshire, and Leicestershire.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager Supported Living
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector, especially those who have experience with forensic backgrounds. They might know about opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on CQC compliance and regulatory frameworks. We want you to be confident discussing how you would ensure high-quality, person-centred support in your role as a Registered Manager.
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've successfully managed teams or handled challenging behaviours. This will help us see how you can lead and motivate staff across multiple services.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Registered Manager Supported Living
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your previous experience as a Registered Manager. We want to see how your skills align with the needs of supporting individuals with complex backgrounds.
Showcase Your Leadership Skills:In your application, emphasise your leadership style and how you've successfully managed teams in the past. We’re looking for someone who can inspire and motivate others, so let that shine through!
Highlight Compliance Knowledge:Since regulatory compliance is key in this role, be sure to mention your understanding of CQC standards and any relevant experiences. We need someone who can confidently navigate these requirements.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Fredas Care Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of CQC compliance and regulatory frameworks. Being able to discuss these confidently will show that you’re not just familiar with the requirements but also ready to lead and ensure high standards in service delivery.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past, especially in challenging environments. Highlight your experience in providing support and supervision to Service Managers, as this is crucial for the role.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've had to make tough decisions or solve complex problems. Be ready to discuss how you approached these situations and what the outcomes were, as this will illustrate your capability to handle the demands of the role.
✨Be Person-Centred
Since the role involves supporting individuals with complex needs, be prepared to talk about your approach to person-centred care. Share your philosophy on how to empower individuals and promote a positive culture within the services you manage.
