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For Companies At a Glance
- Tasks: Greet customers, maintain stock, and support the Store Manager in creating a unique shopping experience.
- Company: Join Fred Perry, a stylish brand founded by a Wimbledon champion, with a vibrant global community.
- Benefits: Enjoy flexible hours, a dynamic work environment, and the chance to learn from top designers.
- Why this job: Be part of an ambitious brand that values creativity, teamwork, and customer connection.
- Qualifications: Positive attitude, great communication skills, and a willingness to learn about the brand.
- Other info: We celebrate diversity and ensure your application remains anonymous during the hiring process.
Triple Wimbledon champion Fred Perry founded his brand in 1952. He was the son of a cotton spinner, who played and fought his way through, always with style – and despite the establishment. Today, Fred Perry is a global community of over 370 employees, all inspired by the Laurel Wreath and what it represents.
KEY RESPONSIBILITIES:
- Greet all customers promptly and courteously as they enter the store
- Aim to maintain and create customers not just sales, by representing the employer brand
- Support the Store Manager, in gathering customer comments and feedback
- Create a retail environment that is innovative, unique and customer friendly
- Adhere to the health & safety policy and security procedures, to help prevent theft as detailed in the Fred Perry loss prevention handbook
- Be proactive in Loss Prevention by keeping the stockroom well organized and maintaining proper procedures
- Check stock daily to ensure that all products are adequately stocked, ticketed, sized and available for customers
- Discover the specific needs of each person that enters the store by using open questions and developing your product knowledge
- Understand the returns policy.
- Be proactive in your ongoing education regarding the company, weekly reports, products, and local retail business
- Always provide a friendly telephone manner
- Maintain a positive and cheerful attitude and cooperate with teamwork
THE PERSON
This is a great opportunity to be part of an ambitious brand that collaborates with some of the best designers and partners in the world.
- Available to work weekends, with flexibility through the week.
- Positive, enthusiastic approach to the Fred Perry Brand
- Great communication skills
- Organised
We actively welcome applications from people of all different backgrounds. Your CV will be submitted to hiring managers with all personal details hidden to ensure anonymity.
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Sales Assistant (6 Hour Contract) employer: Fred Perry
Contact Detail:
Fred Perry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (6 Hour Contract)
✨Tip Number 1
Familiarise yourself with the Fred Perry brand and its history. Understanding the legacy of Fred Perry and what the Laurel Wreath represents will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios with friends or family. This will prepare you to greet customers warmly and handle their inquiries effectively, showcasing your positive attitude and communication skills.
✨Tip Number 3
Stay updated on current retail trends and customer preferences. Being knowledgeable about popular products and styles will enable you to provide tailored recommendations, enhancing the shopping experience for customers.
✨Tip Number 4
Demonstrate your organisational skills by preparing a mock stockroom layout. This will not only show your understanding of loss prevention but also highlight your ability to maintain an efficient and tidy workspace, which is crucial for the role.
We think you need these skills to ace Sales Assistant (6 Hour Contract)
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Fred Perry's history and values. Familiarise yourself with their products and the brand's ethos, as this will help you tailor your application and demonstrate your enthusiasm for the role.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise skills that align with the job description, such as communication, organisation, and teamwork. Use specific examples to showcase how you've successfully engaged with customers in the past.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the Fred Perry brand. Mention why you want to work there and how your values align with theirs. Be sure to address how you can contribute to creating a unique and customer-friendly retail environment.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Fred Perry
✨Know the Brand Inside Out
Before your interview, make sure you research Fred Perry's history, values, and products. Understanding the brand's ethos will help you connect with the interviewers and demonstrate your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to greet customers warmly, understand their needs, and create a positive shopping experience.
✨Demonstrate Team Spirit
Fred Perry values teamwork, so be ready to discuss how you've worked collaboratively in previous roles. Share specific instances where you contributed to a team goal or supported your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the store's approach to customer feedback or how they maintain their unique retail environment.
