At a Glance
- Tasks: Welcome customers, support store operations, and create an inviting retail environment.
- Company: Join the iconic Fred Perry brand with a legacy of style and innovation.
- Benefits: Gain valuable skills, work in a supportive team, and enjoy a vibrant workplace.
- Why this job: Be a key ambassador for a brand you love and make a real impact.
- Qualifications: Great communication skills and a positive attitude are essential.
- Other info: Flexible hours, inclusive culture, and opportunities for growth await you.
The predicted salary is between 10 - 13 £ per hour.
About Us
Triple Wimbledon champion Fred Perry founded the brand in 1952, and since then, the company has grown into a global community of over 370 employees. Each team member is inspired by the Laurel Wreath and its legacy of style and innovation. We are proud to collaborate across disciplines, continuously developing and supporting world-class products and service in the retail environment. This Sales Assistant role places you at the heart of our customer experience and retail excellence. You will help create an inviting and innovative retail store environment, acting as a key ambassador of the Fred Perry brand. Whether supporting store operations or assisting customers, you will develop valuable skills and contribute to a growing, inclusive team.
Key Responsibilities
- Welcome all customers promptly and courteously upon entering the store.
- Create loyal customers by representing and living the Fred Perry brand values, prioritising excellent service over transactional sales.
- Support managers, designers, and buyers by providing relevant customer feedback.
- Help ensure the shop floor and stockroom are well organised, fully stocked, and visually appealing.
- Adhere to health and safety procedures and contribute to loss prevention by following security protocols.
- Utilise your product knowledge to discover and address the needs of each customer.
- Understand the returns policy and use it as a tool to strengthen customer relationships.
- Foster a cheerful, cooperative, and positive team atmosphere.
- Deliver friendly and professional communication, both in person and on the telephone.
- Engage in ongoing learning about the company, products, and retail trends.
Essential Skills and Experience
- Excellent communication and interpersonal skills.
- Ability to stay organised and manage tasks in a fast-paced retail setting.
- Positive, enthusiastic attitude toward the Fred Perry brand and its community.
- Willingness to learn, adapt, and work within a collaborative team.
- Availability to work weekends or at least one day per week.
Commitment to Diversity and Equal Opportunity
We welcome applications from people of all backgrounds and are dedicated to ensuring an inclusive and respectful workplace. All CVs submitted will have personal information anonymised to ensure unbiased consideration. If you share our passion for retail and customer service, and want to grow within a supportive and ambitious team, we would love to hear from you. Apply now to join Fred Perry as a valued Sales Assistant.
Sales Assistant 20hr in Ellesmere Port employer: Fred Perry
Contact Detail:
Fred Perry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant 20hr in Ellesmere Port
✨Tip Number 1
Get to know the Fred Perry brand inside out! Familiarise yourself with their history, values, and products. This will not only help you in interviews but also show your genuine interest in becoming a part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, try role-playing with friends or family. This will help you feel more confident when engaging with customers and showcasing your friendly personality.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position. Plus, it shows you're proactive and genuinely interested in the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fred Perry family and ready to contribute to their retail excellence.
We think you need these skills to ace Sales Assistant 20hr in Ellesmere Port
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your enthusiasm for Fred Perry shine through! Share why you love the brand and how its values resonate with you. This will help us see that you're not just looking for any job, but that you genuinely want to be part of our community.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Sales Assistant role. Highlight relevant experience and skills that match the job description. We want to see how you can contribute to our team and enhance the customer experience!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re tech-savvy and ready to engage with our digital community.
How to prepare for a job interview at Fred Perry
✨Know the Brand Inside Out
Before your interview, make sure you research Fred Perry thoroughly. Understand its history, values, and product range. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can relate these experiences to the role of a Sales Assistant, emphasising your ability to create loyal customers and foster a positive shopping environment.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, be ready to discuss how you contribute to a collaborative atmosphere. Share instances where you've worked well with others, highlighting your positive attitude and willingness to support your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or opportunities for growth. This shows that you're not just interested in the job, but also in being part of the Fred Perry community.