At a Glance
- Tasks: Welcome customers, support store operations, and create an inviting shopping experience.
- Company: Join the iconic Fred Perry brand with a legacy of style and innovation.
- Benefits: Gain valuable skills, work in a dynamic team, and enjoy a supportive environment.
- Other info: Flexible hours available; perfect for students looking to gain retail experience.
- Why this job: Be a key ambassador for a brand that values customer service and community.
- Qualifications: Strong communication skills and a positive attitude towards teamwork.
The predicted salary is between 18900 - 23100 £ per year.
About Us
Triple Wimbledon champion Fred Perry founded the brand in 1952, and since then, the company has grown into a global community of over 370 employees.
Each team member is inspired by the Laurel Wreath and its legacy of style and innovation.
We are proud to collaborate across disciplines, continuously developing and supporting world-class products and service in the retail environment.
This Sales Assistant role places you at the heart of our customer experience and retail excellence.
You will help create an inviting and innovative retail store environment, acting as a key ambassador of the Fred Perry brand.
Whether supporting store operations or assisting customers, you will develop valuable skills and contribute to a growing, inclusive team.
Key Responsibilities
- Welcome all customers promptly and courteously upon entering the store.
- Create loyal customers by representing and living the Fred Perry brand values, prioritising excellent service over transactional sales.
- Support managers, designers, and buyers by providing relevant customer feedback.
- Help ensure the shop floor and stockroom are well organised, fully stocked, and visually appealing.
- Adhere to health and safety procedures and contribute to loss prevention by following security protocols.
- Utilise your product knowledge to discover and address the needs of each customer.
- Understand the returns policy and use it as a tool to strengthen customer relationships.
- Foster a cheerful, cooperative, and positive team atmosphere.
- Deliver friendly and professional communication, both in person and on the telephone.
- Engage in ongoing learning about the company, products, and retail trends.
Essential Skills and Experience
- Excellent communication and interpersonal skills.
- Ability to stay organised and manage tasks in a fast-paced retail setting.
- Positive, enthusiastic attitude toward the Fred Perry brand and its community.
- Willingness to learn, adapt, and work within a collaborative team.
- Availability to work weekdays , weekends and evenings.
- Commitment to Diversity and Equal Opportunity
We welcome applications from people of all backgrounds and are dedicated to ensuring an inclusive and respectful workplace.
All CVs submitted will have personal information anonymised to ensure unbiased consideration.
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Sales Assistant Shops · Cannock employer: FRED PERRY LTD
At Fred Perry, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture that encourages personal and professional growth. As a Sales Assistant, you will be part of a dynamic team that values collaboration and innovation, while enjoying the benefits of working in a globally recognised brand with a rich heritage. Our commitment to diversity and equal opportunity ensures that every employee feels valued and empowered to contribute to our mission of delivering outstanding customer experiences.
