At a Glance
- Tasks: Welcome customers, provide excellent service, and support team members.
- Company: Join the iconic Fred Perry brand with a vibrant community.
- Benefits: Flexible hours, inclusive culture, and opportunities for personal growth.
- Other info: Diverse workplace committed to inclusivity and respect.
- Why this job: Be part of a team that values customer relationships and brand loyalty.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 12 - 13 £ per hour.
Key Responsibilities
- Welcome all customers promptly and courteously upon entering the store.
- Create loyal customers by representing and living the Fred Perry brand values, prioritising excellent service over transactional sales.
- Support managers, designers, and buyers by providing relevant customer feedback.
- Help ensure the shop floor and stockroom are well organised, fully stocked, and visually appealing.
- Adhere to health and safety procedures and contribute to loss prevention by following security protocols.
- Utilise your product knowledge to discover and address the needs of each customer.
- Understand the returns policy and use it as a tool to strengthen customer relationships.
- Foster a cheerful, cooperative, and positive team atmosphere.
- Deliver friendly and professional communication, both in person and on the telephone.
- Engage in ongoing learning about the company, products, and retail trends.
Essential Skills and Experience
- Excellent communication and interpersonal skills.
- Ability to stay organised and manage tasks in a fast-paced retail setting.
- Positive, enthusiastic attitude toward the Fred Perry brand and its community.
- Willingness to learn, adapt, and work within a collaborative team.
- Availability to work weekends or at least one day per week.
Commitment to Diversity and Equal Opportunity
We welcome applications from people of all backgrounds and are dedicated to ensuring an inclusive and respectful workplace. All CVs submitted will have personal information anonymised to ensure unbiased consideration.
PT Sales Assistant - 13 hours/ 2 days Shops · Sevendials employer: Fred Perry Ltd
At Fred Perry, we pride ourselves on being an exceptional employer that values our team members and fosters a vibrant work culture. Located in the heart of Sevendials, our retail environment encourages personal growth and development through ongoing training and a commitment to excellent customer service. Join us to be part of a diverse community where your contributions are recognised, and you can thrive in a supportive atmosphere that celebrates the Fred Perry brand values.
StudySmarter Expert Advice🤫
We think this is how you could land PT Sales Assistant - 13 hours/ 2 days Shops · Sevendials
✨Tip Number 1
Get to know the Fred Perry brand inside out! Familiarise yourself with their products and values so you can chat confidently with customers. This will help you create that loyal customer vibe they’re after.
✨Tip Number 2
Practice your communication skills! Whether it’s in person or over the phone, being friendly and professional is key. Try role-playing with a mate to nail those customer interactions before you step into the shop.
✨Tip Number 3
Show off your organisational skills! Think about how you can keep the shop floor and stockroom looking sharp. Maybe even come up with a few ideas on how to make things more visually appealing – managers love that kind of initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed. Plus, we’re all about diversity and inclusion, so we want to see your unique self shine through in your application.
We think you need these skills to ace PT Sales Assistant - 13 hours/ 2 days Shops · Sevendials
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your enthusiasm for the Fred Perry brand shine through. Share why you love the brand and how you embody its values in your everyday life. This will help us see that you're not just looking for a job, but that you genuinely want to be part of our community.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in retail and customer service, and mention specific skills that align with the job description. We want to see how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Fred Perry Ltd
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into the Fred Perry brand values and history. Familiarise yourself with their products and what makes them unique. This will not only show your enthusiasm but also help you connect with the interviewers when discussing how you can represent the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to create a loyal customer. This is crucial for a role that prioritises service over sales, so be ready to share those stories!
✨Demonstrate Team Spirit
Since the role involves working closely with a team, be prepared to discuss how you contribute to a positive team atmosphere. Share instances where you collaborated effectively with others or helped foster a cheerful environment. This will highlight your ability to fit in with their culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they stay updated on retail trends. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
