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For Companies At a Glance
- Tasks: Welcome customers, support store operations, and create a vibrant shopping experience.
- Company: Join the iconic Fred Perry brand with a legacy of style and innovation.
- Benefits: Inclusive team culture, valuable skills development, and opportunities for growth.
- Other info: Flexible hours, including weekends, in a fast-paced retail environment.
- Why this job: Be a key ambassador for a brand you love while making lasting customer connections.
- Qualifications: Great communication skills, positive attitude, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
About Us
Triple Wimbledon champion Fred Perry founded the brand in 1952, and since then, the company has grown into a global community of over 370 employees. Each team member is inspired by the Laurel Wreath and its legacy of style and innovation. We are proud to collaborate across disciplines, continuously developing and supporting world‑class products and service in the retail environment.
This Sales Assistant role places you at the heart of our customer experience and retail excellence. You will help create an inviting and innovative retail store environment, acting as a key ambassador of the Fred Perry brand. Whether supporting store operations or assisting customers, you will develop valuable skills and contribute to a growing, inclusive team.
Key Responsibilities
- Welcome all customers promptly and courteously upon entering the store.
- Create loyal customers by representing and living the Fred Perry brand values, prioritising excellent service over transactional sales.
- Support managers, designers, and buyers by providing relevant customer feedback.
- Help ensure the shop floor and stockroom are well organised, fully stocked, and visually appealing.
- Adhere to health and safety procedures and contribute to loss prevention by following security protocols.
- Utilise your product knowledge to discover and address the needs of each customer.
- Understand the returns policy and use it as a tool to strengthen customer relationships.
- Foster a cheerful, cooperative, and positive team atmosphere.
- Deliver friendly and professional communication, both in person and on the telephone.
- Engage in ongoing learning about the company, products, and retail trends.
Essential Skills and Experience
- Excellent communication and interpersonal skills.
- Ability to stay organised and manage tasks in a fast‑paced retail setting.
- Positive, enthusiastic attitude toward the Fred Perry brand and its community.
- Willingness to learn, adapt, and work within a collaborative team.
- Availability to work weekends or at least one day per week.
Commitment to Diversity and Equal Opportunity
We welcome applications from people of all backgrounds and are dedicated to ensuring an inclusive and respectful workplace. All CVs submitted will have personal information anonymised to ensure unbiased consideration. If you share our passion for retail and customer service, and want to grow within a supportive and ambitious team, we would love to hear from you. Apply now to join Fred Perry as a valued Sales Assistant.
Sales Assistant in Kent employer: Fred Perry Ltd
Contact Detail:
Fred Perry Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Kent
✨Tip Number 1
Get to know the Fred Perry brand inside out! Familiarise yourself with their history, values, and products. This will not only help you in interviews but also show your genuine interest in becoming a part of their team.
✨Tip Number 2
Practice your communication skills! Whether it's chatting with friends or role-playing with family, being able to express yourself clearly and confidently is key. Remember, as a Sales Assistant, you'll be the face of the brand!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Fred Perry family. Good luck!
We think you need these skills to ace Sales Assistant in Kent
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your enthusiasm for Fred Perry shine through! Share why you love the brand and how its values resonate with you. This will help us see that you're not just looking for any job, but that you genuinely want to be part of our community.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Sales Assistant role. Highlight relevant experience and skills that match the job description. We want to see how your background aligns with what we’re looking for, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read, as it shows us you can communicate effectively—an essential skill for this role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and culture while you’re at it!
How to prepare for a job interview at Fred Perry Ltd
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Fred Perry's history, values, and products. Understanding the brand's legacy and what the Laurel Wreath represents will help you connect with the interviewers and show your genuine enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can demonstrate your ability to create loyal customers and represent the brand values, as this is crucial for a Sales Assistant role.
✨Be Ready to Discuss Teamwork
Since collaboration is key in this role, come prepared with stories that highlight your ability to work well within a team. Share instances where you’ve contributed to a positive team atmosphere or supported colleagues, as this aligns with the company’s inclusive culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, training opportunities, or how they stay ahead of retail trends. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.