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- Tasks: Lead the team, greet customers, and manage store operations.
- Company: Join a vibrant retail brand known for its inclusive culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Diverse workplace committed to equality and respect.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: Retail and management experience with strong communication skills.
The predicted salary is between 24000 - 30000 £ per year.
KEY RESPONSIBILITIES:
- Greet all customers promptly and courteously as they enter the store.
- Find out the specific needs of each person that enters the store by using open questions.
- Maintain the feedback loop to designers and buyers by recording and returning customer comments to Store Management.
- Timely and accurate processing of incoming and outgoing merchandise.
- Be proactive in loss prevention by keeping the stockroom well organised and maintaining proper procedures.
- Re‑merchandise displays, point of sale, and select areas of the store regularly so as to maximise product sell through.
- Demonstrate great till operations, cash handling, banking and associated administration.
- Deputise for the Store Manager or Assistant Manager in their absence.
- Inform shop managers of any issues or noncompliance regarding all policies and procedures.
- Perform additional duties as assigned by the Store Management.
THE PERSON:
- Available to work store schedule.
- Retail & Management experience necessary.
- Great communication skills.
- Positive, enthusiastic approach to the Fred Perry Brand.
- Commitment to Diversity and Equal Opportunity.
We welcome applications from people of all backgrounds and are dedicated to ensuring an inclusive and respectful workplace. All CVs submitted will have personal information anonymised to ensure unbiased consideration.
Cardiff Store Key Holder/Teamleader, 24hrs 4 days a week employer: Fred Perry Ltd
Contact Detail:
Fred Perry Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cardiff Store Key Holder/Teamleader, 24hrs 4 days a week
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you connect your experience with their brand during the chat.
✨Tip Number 2
Practice your customer service skills! Since you'll be greeting customers and finding out their needs, think of examples from your past roles where you've gone above and beyond. Be ready to share these stories to show you're a perfect fit for the team.
✨Tip Number 3
Show off your organisational skills! As a key holder, you'll need to keep things running smoothly. Prepare to discuss how you've managed stock or organised displays in previous jobs. This will demonstrate your proactive approach to loss prevention and merchandising.
✨Tip Number 4
Don’t forget to ask questions during your interview! It shows you're genuinely interested in the role and the company. Ask about their approach to diversity and inclusion, or how they support their team members. This can set you apart from other candidates.
We think you need these skills to ace Cardiff Store Key Holder/Teamleader, 24hrs 4 days a week
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your retail and management experience, and don’t forget to showcase your great communication skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the Fred Perry brand and how you can contribute to the team. Keep it friendly and professional.
Showcase Your Customer Service Skills: Since greeting customers and understanding their needs is key, share examples of how you've excelled in customer service roles. We love seeing how you’ve made a positive impact in previous jobs!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fred Perry Ltd
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with the Fred Perry brand. Understand their values, history, and product range. This will not only impress the interviewers but also help you answer questions about how you can contribute to their team.
✨Practice Open-Ended Questions
Since the role involves greeting customers and understanding their needs, practice asking open-ended questions. Think about how you would engage a customer in conversation and gather their feedback. This will show your communication skills and customer-centric approach.
✨Demonstrate Your Organisational Skills
Be ready to discuss your experience with stock management and loss prevention. Prepare examples of how you've kept a stockroom organised or handled merchandise efficiently. This will highlight your proactive nature and attention to detail.
✨Show Enthusiasm for Team Leadership
As a key holder and team leader, it’s important to convey your enthusiasm for leading a team. Share experiences where you’ve motivated others or taken charge in a challenging situation. This will demonstrate your readiness to step up in the absence of the Store Manager.