At a Glance
- Tasks: Provide hands-on IT support and troubleshoot technical issues for users.
- Company: Join Fred. Olsen Ltd, a global leader in digital solutions.
- Benefits: Competitive salary, great work environment, and opportunities for growth.
- Other info: Dynamic role with a focus on first-time resolution and effective collaboration.
- Why this job: Make a real difference by supporting users and collaborating with global tech teams.
- Qualifications: Strong technical skills and excellent customer service experience.
The predicted salary is between 33075 - 40425 £ per year.
Fred.
Olsen Ltd in Glasgow seeks a Senior IT Support Analyst to provide visible, business-aware IT support for FO Digital, embedded within the Cloud, Infrastructure & Service Tower.
This is a hands-on role for someone who combines strong technical troubleshooting with excellent customer service and ownership.
You will be the local point of contact for US users, collaborate with UK and global tech teams, suppliers and partners, and drive first-time resolution, effective escalation, knowledge
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Senior IT Support Analyst — Global User & Cloud Support in Glasgow employer: Fred. Olsen
Fred. Olsen Ltd is an exceptional employer, rooted in a family culture that prioritises innovation and dependability across its global operations. As a Service Desk Manager, you will not only lead a transformative digital support function but also benefit from a wealth of employee perks, including private medical insurance and generous parental leave. With a strong commitment to professional development and a focus on creating an inclusive environment, Fred. Olsen Ltd offers a rewarding workplace where your contributions are valued and growth opportunities abound.
