At a Glance
- Tasks: Generate sales and deliver tailored travel solutions for clients.
- Company: Dynamic travel company passionate about creating unforgettable experiences.
- Benefits: Private medical, life assurance, discounted holidays, and exciting travel opportunities.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Combine your love for travel with a rewarding career in a vibrant team.
- Qualifications: Hands-on travel experience and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Location: Dorset, BH21 1HR
This is a Full-Time position working 35 hours per week, Saturday work would also be required on a rota basis.
We are keen to hear from candidates with proven, hands-on experience in travel who are excited to bring their knowledge, energy, and love for the industry into a role that truly values expertise. In this role, your industry knowledge, energy, and genuine love for travel won't just be appreciated, they will be fundamental to driving meaningful impact and achieving outstanding results.
As the successful candidate, you will play a key role in generating sales across our full range of Retail Travel products, supporting our ever-growing client base with expertly tailored travel solutions.
Key Responsibilities:
- Generate sales across the full range of Retail Travel products.
- Deliver a specialised, customer-focused service designed around individual needs.
- Report to the Branch Manager and liaise with customers in branch and via telephone regarding queries and bookings.
- Meet branch and individual sales targets.
- Offer a high level of customer care and adhere to service standards.
- Contribute to team discussions and present new ideas to improve sales.
- Assist with arranging events, customer evenings and general office administration.
Benefits:
- AXA Health Private medical
- Life Assurance
- Discounted holidays and cruises
- Retail discounts and cash-back incentives through Boost Benefits scheme
- Opportunities for travel, conferences, cruise ship visits and Tour Operator training
As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process, please do not hesitate to let us know.
Travel Consultant employer: Fred. Olsen Travel
At Fred.-Olsen-Travel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates a passion for travel and customer service. Our team members enjoy competitive benefits, including discounted holidays and comprehensive training opportunities, all within the picturesque setting of Woodbridge. We are committed to fostering employee growth and creating a supportive environment where your love for travel can flourish into a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Fred. Olsen Travel who are looking for fresh talent for roles like Travel Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Fred. Olsen Travel and give you a leg up for your Travel Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Consultant
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Consultant role at Fred. Olsen Travel.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Consultant position at Fred. Olsen Travel.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Fred. Olsen Travel.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Fred. Olsen Travel's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Consultant.
How to prepare for a job interview at Fred. Olsen Travel
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Fred. Olsen Travel.
