At a Glance
- Tasks: Help customers plan their dream holidays and provide tailored travel solutions.
- Company: Join Fred. Olsen Travel, a family-run business with a rich history in the travel industry.
- Benefits: Enjoy competitive salary, private medical care, life assurance, and exclusive travel discounts.
- Other info: Dynamic work environment with opportunities for travel and professional growth.
- Why this job: Turn your passion for travel into a rewarding career with endless learning opportunities.
- Qualifications: A love for travel and excellent customer service skills are essential.
We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.
Fred. Olsen Travel was established in 1988 with family values at its heart and knowledgeable staff across the board. As one of the UK’s most established travel companies, Fred. Olsen Travel provides outstanding customer service, choice, and value for money. Our mission is to be a world class provider of travel products and services.
The travel industry is ever-changing and for that reason, no two days are alike. We are looking for candidates with a thirst for knowledge and learning. It is an industry that you will never get bored of! We offer opportunities for travel, conferences, cruise ship visits and Tour Operator training to assist you in becoming the best Travel Agent you can be.
In this role, your industry knowledge, energy, and genuine love for travel won’t just be appreciated, they will be fundamental to driving meaningful impact and achieving outstanding results. You will play a key role in generating sales across our full range of Retail Travel products, supporting our ever-growing client base with expertly tailored travel solutions. You will deliver a specialised, customer-focused service designed around individual needs, all while upholding our mission and embodying our core values.
Reporting to the Branch Manager, your duties will include:
- Liaising with customers in branch and via telephone regarding queries and bookings
- Meeting branch and individual sales targets
- Offering the customer a high level of customer care and adhering to service standards
- Contributing to team discussions and presenting new ideas to improve sales
- Assisting with arranging events and customer evenings
- General office administration
We welcome applications from candidates seeking full-time hours. Please note that the role includes Saturday shifts, which are worked on a rota basis.
As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested.
Our values are:
- Customer Driven: We strive to look through the lens of each customer to ensure we continuously put their needs and expectations at the heart of everything we do.
- Valuing Diversity: We believe differing views and experiences make us stronger.
- Investing in people: We believe that by continuously seeking to grow personally and professionally develop our people, we can improve our future today.
- Winning Together: We deliver our best outcomes and results when we all pull in the same direction.
- Doing the right thing: We pride ourselves on doing what is right and building trust in every situation.
We know our people are our biggest strength, and we’re determined to continuously enhance the way we manage, develop, and lead.
Travel Consultant in Ringwood employer: Fred. Olsen Travel
At Fred.-Olsen-Travel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates a passion for travel and customer service. Our team members enjoy competitive benefits, including discounted holidays and comprehensive training opportunities, all within the picturesque setting of Woodbridge. We are committed to fostering employee growth and creating a supportive environment where your love for travel can flourish into a rewarding career.
